IT Technical Support Specialist Jobs in Colombo

Provide first-level technical support to end users and ensure timely issue resolutionMonitor and manage user support requests while maintaining a high standard of customer serviceCollaborate with internal technical teams to troubleshoot and resolve system-related issuesSupport the development and im...

DescriptionSuperStaff is looking for a Technical Support Specialist to provide exceptional IT support and customer service to internal users and this role you will troubleshoot hardware software network and account-related issues manage support tickets and ensure timely resolution of technical conc...

Key Responsibilities: Diagnoses and resolves hardware and software problems for end-users in-person in Colombo and on the phone/Slack.Prepares and coordinates onboarding and offboarding activities across the company including user account creation access provisioning and account deactivation.Manages...