IT Service Desk Jobs in Colombo

key Responsibilities Drive continuous improvement across all Technology service management processes and functionsWork closely with various teams service owners and business stakeholders to identify areas for process improvementImprove efficiency and enhance customer experience using Automation and...

Executive - IT AuditExecutive - IT AuditRequirementsGraduate with minimum 3 years experience or advanced diploma holder with minimum 4 years experience from a reputed university in Information Technology or related fieldUnderstanding in Network Concepts Operating systems Application Security and Dat...

Serve as the first point of contact for users seeking technical assistance at the Tech and resolve hardware and software issues on laptops desktops and mobile devices. Provide support for operating systems applications and network-related problems. Assist users with setting up and configuring IT eq...

Key responsibilities & Accountabilities:* Serve as the first point of contact for users seeking technical assistance at the Tech Bar. * Diagnose and resolve hardware and software issues on various devices including laptops desktops and mobile devices. * O365 license administration * Tracking purchas...

Line of ServiceAssuranceIndustry/SectorNot ApplicableSpecialismAssuranceManagement LevelAssociateJob Description & SummaryA career within Information Technology Risk Assurance services will allow you to develop and apply strategies that help clients leverage enterprise technologies so they can get a...

TSTS Role Definitionyou will be a vital part of the technology team delivering bespoke systems that provide Client with a competitive advantage in a dynamic marketplace. Working within the Technology Operations team your role is to offer enhanced support to both internal and external will be respon...

Shangri-La Group Sri LankaShangri-La Hotel Colombo overlooks the Indian Ocean in the heart of the business district with direct access to the most extensive international shopping mall in Sri Lanka Shangri-Las own One Galle Face Mall. The hotel offers the finest accommodation in Colombo an exciting...

The Service Desk Manager manages the daily operations of the service desk team performance ensuring global customer service standards are maintained and improved. The ideal candidate has excellent interpersonal and situation management skills along with excellent analytical and troubleshooting skill...