Head of Customer Support Jobs in Sri Lanka

We are looking for a senior Customer Support leader to manage global multi-product L1L3 support operations across regions and time zones. The role will own customer experience service quality high availability reliability and customer satisfaction.The ideal candidate should bring strong experience i...

Support the Technical Customer Operations (TCO) team in daily tasks project deliveries and operational activities.Assist in troubleshooting technical issues and provide timely support to customers.Collaborate with internal teams to resolve customer queries efficiently.Maintain accurate documentation...

ABOUT THE TEAMThe duty of this organization is to enable our Customers ongoing Mission Readiness. From the moment they say go until the contract is fulfilled. We are only successful when the customers mission is successful. Mission Readiness is the post-production shared services organization for An...