Customer Support Team Lead Jobs in Sri Lanka

Key Responsibilities:Collaborate with the project team to propose improvements to HR processes aligned with client HR technology and transformation needsUnderstand client requirements analyze and suggest improvements to end-to-end HR processesSupport the design and implementation of HR transformatio...

DEADLINE FOR APPLICATIONS23 February 2026-23:59-GMT05:30 India Standard Time (Colombo)WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race colour national origin...

Key ResponsibilitiesAssist in maintaining the general ledger ensuring accurate and timely posting of transactionsSupport monthly and quarterly financial reporting and preparation of schedulesAssist in the preparation and review of journal entries and account reconciliationsSupport documentation impl...

Key ResponsibilitiesAssist in monitoring applications platforms and systems for issues and support tracking them through to resolution within agreed timelinesSupport the identification and basic troubleshooting of system issues and assist senior team members in resolving incidents and service reques...

About the RoleIntern Client Services and Retention role at We Are Team Rocket (Pvt) Ltd offers an exciting opportunity to support client relationships ensure account performance and contribute to long-term client retention through data-driven insights and effective coordination. As a key member of...

What youll be doingSupporting the Purchase to Pay (P2P) processAssisting the invoice registration processUpdating and maintaining internal systems with accurate inputsBank bookings bank reconciliations and related month-end activitiesSupporting the finance system migration and ad-hoc financial analy...

At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience f...

We are looking for a motivated Software Engineer Intern to support our development team in building and maintaining web applications using PHP (Laravel) and MySQL. This role is ideal for candidates eager to gain hands-on experience and learn real-world software development practices.Key Responsibili...

The Channel Deal Desk team is dedicated to optimizing and safeguarding the commercial integrity of partner-sourced deals across the organization. The primary objective is to ensure all deals are efficiently structured swiftly approved and fully compliant with internal policies and external regulatio...

The HR Interns role is to ensure that the HRSSC (HR Shared Services Centre) is delivering a strong employee experience to stakeholders globally and that company values are embedded in everything we do. Fundamentally the HR Shared Services Intern will process requests coming in from various IFS offic...

About the role:Sitecore Product Support team provides assistance in solving non-trivial technical challenges to Sitecore Partners and Customers and is a key contributor in ensuring successful implementations of many Sitecore projects.Software Engineers spend most of the time on deep investigation of...

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive g...

About the client: A leading name in Sri Lankas travel and hospitality sector specializing in crafting distinctive outbound travel experiences that blend comfort culture and creativity. With a strong international presence and a commitment to excellence the company is expanding its outbound leisure t...

Team Leadership and Management Lead mentor and develop a team of Threat Operations Analysts ensuring high-quality output and strong technical performance. Oversee day-to-day workflow case allocation and SLA management. Conduct regular quality reviews of analyst findings advisories and attribution as...

Job Description Manage and resolve support tickets in alignment with SLAs and operational guidelines.Perform system configuration troubleshooting and environment setup across security and IT platforms.Diagnose application network or endpoint issues and provide prompt resolutions.Escalate complex tec...

Billtrust makes it easier for B2B companies to get paid. Weve been the leading innovator in AR automation for nearly two decades and continue accelerating. Our customers span 40 industries and we lead with double digit market share in many of the industries we serve. We provide automated order-to-ca...

We are seeking a highly motivated and customer-focused individual to join our team as a Remote Customer Support Representative. This is a remote position and in this role you will be responsible for providing exceptional customer service and support while also handling account receivables and collec...

AUSTRALIA ASSISTS IS SEEKING EXPRESSION OF INTERESTS FROM SUITABLE CANDIDATES FOR THE FOLLOWING OPPORTUNITY:Position: SENIOR CIVIL / STRUCTURAL ENGINEER TEAM LEADBased Colombo Sri LankaOpen to national and international candidatesDuration: 6 monthsThe Program:Australia Assists is an Australian Gove...

We are seeking an experienced Team Leader who will support one of our ongoing road projects in Sri Lanka. The project is in its final phase (last 6 months of the contract period). The assignment focuses primarily on project closure activities including completion of balance or additional work and re...

Key Responsibilities Dashboard & Training ManagementTrack record and maintain data on all trainings workshops and Tech TalksUpdate training plans and monitor employee progressSupport in closing completed trainings by ensuring documentation and data accuracy Mandatory Training CoordinationConduct tim...