Customer Success Operations Manager Jobs in Sri Lanka

Customer Success Operations Manager focuses on de-escalation and resolution of high-risk customer issues within SaaS and ERP environments. Specializes in Partner of Record (POR) change management and Value-Added Reseller (VAR) transitions. Leads customer escalations with a focus on retention churn m...

The Business Operations Manager is a hybrid leadership and coordination role that supports the growth of IFS Ultimo Sri Lanka as a high-performing cross-functional site. The role combines operational ownership across non-product development functions with direct people management for a small group o...

Role Overview This role is a senior leadership position in maritime insurance and operations responsible for managing end-to-end Protection & Indemnity (P&I) claims and vessel-related incidents. You will act as the central coordinator during maritime incidents working closely with P&I Clubs legal en...