Customer Delivery Manager Jobs in Colombo

The Customer Service Delivery Manager (CSDM) is responsible for ensuring optimized and uninterrupted service delivery for QADs moderate large and enterprise cloud customers.Acting as a trusted advisor the CSDM builds strong client relationships anticipates customer needs and orchestrates seamless co...

Overview We are looking for a customer-focused professional to manage the final stage of the vehicle delivery process. This role involves coordinating with internal teams handling customer interactions and ensuring a smooth and positive delivery experience. Key Responsibilities Manage the end-to-e...

Key responsibilities & amp; accountabilitiesService Framework & amp; ITIL Process ManagementDesign and implement a scalable service delivery framework tailored to the staff augmentation model.Embed ITIL-aligned processes (incident change problem and service request management) to ensure consistency...