Applications Support Analyst Jobs in Colombo
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Senior Customer Support Analyst
Virtusa
Colombo - Sri Lanka
Key Responsibilities Respond to customer enquiries and incidents with empathy accuracy and professionalism. Manage BAU (business-as-usual) tasks efficiently ensuring service levels are met. Escalate complex issues appropriately and follow through to resolution. Maintain compliance with regulatory st...
Software Engineer Application Support
Skaleart
Colombo - Sri Lanka
Job Purpose To ensure continuous availability and optimal performance of business-critical applications by developing supporting troubleshooting and maintaining software systems. The role bridges development and operations helping eliminate or minimize disruptions to business operations. Key Respons...
