Night Manager

What youll do

• Lead the night shift and oversee the night team tasks.
• You make sure our guest experience never flags even at night! Whatevers needed you treat our guests as individuals make them feel welcome and their stay special - the Hox way.
• Take care of our guests which may include check in/check out handling billing making sure guest accounts and data are correct and dealing with any requests and enquiries.
• Working with our Front Office Manager and the rest of the Hoxton team in setting selling strategies and ensuring maximum occupancy.
• Proactively keep an eye on all our public areas working with our restaurant and security teams to make sure everything is running without a hitch and handling any issues as and when they arise.

What were looking for

• Individuals. Youre looking for a place where you can be you; no clones in suits here.
• Passion for hospitality whether thats a drink a meal an event or a bed for the night.
• Youre all about having a positive impact on the people you interact with leaving them with a memorable experience.
• Youre not precious. We leave our egos at the door and help get things done.
• Youre up for doing things differently and trying (almost) everything once.
• If we got stuck in a lift together wed have a good time and share a few laughs.
• You want to be part of a team that works hard supports each other and has fun along the way.
• Most important is that you know how to provide a great and memorable guest experience whether its for someone staying with us or just stepping in for a drink or a bite to eat.
• People who know you would likely describe you as unflappable; youve got plenty of experience dealing with different types of requests successfully.
• Previous experience as Night Manager within a 4* or 5* hotel property.
• Must be fluent in Spanish and English Catalan and additional languages will be highly valuable.

Additional Information :

Sus datos serán tratados por The Hoxton Poblenou (Middlebury Invest S.L.) para posibilitar su participación en nuestro proceso de selección. Puede solicitar información adicional acerca del referido tratamiento o sobre el ejercicio de sus derechos entre otros de acceso rectificación supresión oposición o portabilidad dirigiéndose a: The Hoxton Poblenou Avda. Diagonal 205. 08018 Barcelona o a .

Remote Work :

No

Employment Type :

Full-time