EU ACES PSE – 1DC Slotting, EU ACES PSE

The EU Amazon Customer Excellence System team (ACES) is seeking an enthusiastic data-
driven and technology-minded Process Owner to contribute to one of the most exciting
and strategically critical launches in EU Operations: the rollout of the EU 1DC (One
Distribution Centre) network.
The EU ACES PSE (Process and Systems Engineering) is a team of Process Owners with the
mission to support Fulfilment Centre (FC) & Distribution Centre (DC) process improvement
on behalf of Amazon customers. As the intermediary between operations and software
teams our team is responsible for project execution process maintenance and
troubleshooting and change management for new hardware and software deployments in
our FCs & DCs. We own the virtual process setup software and equipment standardization
and design & rollout of software projects. We define launch standards and provide end-to-
end support for new FC/DC launches and ad-hoc FC/DC process support. Our vision
together with the Amazon Fulfilment Technology team is to develop efficient and reliable
systems enabling our operations teams to process and fulfil customer shipments on time
and free of defects.
This role sits at the heart of the EU 1DC program a transformational shift in how Amazon
fulfils customer orders across Europe. As the Slotting Process Owner you will be the EUs
go-to expert for one of the most operationally impactful processes in the 1DC network: the
systematic assignment of ASINs to optimal storage locations. Slotting directly determines
picking efficiency replenishment frequency transfer cancellation rates and labour
productivity across the entire DC network. You will be building this capability from the
ground up for EU drawing on North America learnings while shaping a uniquely EU model
that spans both 1P and 3P operations.
A successful candidate will work in partnership with existing Process Owners and the
worldwide Subject Matter Experts (SME) network towards the design development and
tactical execution of slotting process improvement plans and new product development
plans.
This role requires the ability to travel to EU and NNorth America A up to 40% of the time.

Key job responsibilities
Be the EU/UK Operations Customer Fulfilment networks go-to subject matter
expert for slotting operations across the 1DC network covering both 1P and 3P
operations
Own the end-to-end weekly slotting execution cycle from triggering HSR (Home
Slot Recommendation System) optimization runs to validating outputs aligning on
site relocation capacity and monitoring transfer cancellation metrics daily
Influence strategic goals by shaping the technical vision and roadmap for slotting
through idea scoping business analysis prioritization and robust planning
including driving the AFT slotting improvement roadmap toward automation and
hands-off-the-wheel execution
Write compelling business proposals for a cross-functional audience of senior
leaders and experts
Track and report slotting performance metrics including transfer cancellation rates
replenishment picked by NBD and slot utilization identifying trends and driving
corrective actions with site operations
Drive cross-functional discussions with AFT Supply Chain Execution SCOT and
Category Supply Chain teams by providing operational data site-level feedback and
execution insights that inform slotting process improvements. Identify
opportunities to improve slotting accuracy reduce manual intervention and
contribute to the long-term automation roadmap in partnership with technology
teams
Create standards for slotting processes and training materials in collaboration with
the Learning & Development team to secure a high level of knowledge within FC
and DC operations
Collaborate with the extended EU ACES teams to define process standards and
metrics meeting daily and seasonal operational needs including event-driven ASIN
additions for Prime Day and Holiday peaks
Build a network with worldwide teams to share knowledge and identify and
implement best practices across the region and network including formalizing the
transition of business-as-usual execution to other org once operational stability is
achieved

A day in the life
As a Senior Process Improvement Expert within the 1DC program no two days are the
same. You will be at the centre of a fast-moving program that is redefining how Amazon
operates distribution centres in the morning you might be analysing transfer
cancellation metrics and running constrained slotting scenarios to align with site relocation
capacity. By afternoon you could be validating HSR outputs with site operations or
coordinating catalogue attribute fixes with Retail and Quality teams. You will balance
weekly execution cadence with ad-hoc operational challenges coordinating across site
operations supply chain and technology teams to keep slotting on track. Beyond
execution you will identify patterns and gaps in the slotting process that drive continuous
improvement working with partners to refine workflows and reduce manual touchpoints
over time. Your role is to keep the slotting engine running while building the foundation for
a more automated and scalable process.

About the team
Amazon Customer Excellence Systems (ACES) team plays a critical role in orchestrating
cross-functional technology and continuous improvement projects from scoping and
design to test and rollout. The team plays a vital role in integration and communication
between the Amazon Technology Teams Fulfilment centre (FC) and Distribution Centre
(DC) Operations.

Our goal is to design autonomous and automated systems to replace complex decision-
making with simple solutions and facilitate end-to-end operational control of fulfilment
execution. Within this mission the 1DC Slotting role is a flagship initiative you will be
establishing EUs slotting capability from scratch working at the intersection of operations
technology and supply chain to unlock the full potential of the 1DC network.

- Bachelors degree in science technology engineering math business or equivalent
- Experience building and cultivating relationships with internal and external stakeholders
- Large-scale cross-functional project management experience
- Thorough understanding of all aspects of Lean Six Sigma (DMAIC and DMADV/DFSS models)
- Demonstrable problem-solving mathematical and analytical skills using data to drive decisions in a business environment
- Experience with analytical tools such as SQL Tableau or Microsoft Access

- Experience with Continuous Improvement and Six Sigma methodologies
- Experience driving process excellence and productivity improvement initiatives including Kaizen methodologies
- Experience in auditing risk management compliance program management or quality management systems
- Experience driving projects to improve operations and support-related processes
- Advanced degree / Masters Degree (Math Engineering Science Business)
- Six Sigma certification GB and experience
- Extensive experience training and coaching teams on Lean Six Sigma and other
- Experience driving process excellence and continuous improvement culture in a large organization
- Experience with supply chain optimization inventory positioning or slotting systems in a fulfilment or distribution centre environment
- Experience working with technology and software teams to align requirements and

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