Senior Manager, Sales Operations

The Senior Manager Sales Operations partners closely with Sales Leadership across Korea North Asia and the Rest of Southeast Asia alongside Finance HR and all cross functional teams to drive operational excellence forecast accuracy and scalable business growth across the region. This role is responsible for enabling effective business planning performance management and execution rigor to support regional go-to-market success.

Key Responsibilities

• Partner with Sales Leadership across Korea North Asia and the Rest of Southeast Asia to support regional growth priorities and execution strategies.
• Drive forecast accuracy through disciplined pipeline inspection opportunity management and reporting cadences.
• Facilitate account reviews deal reviews and business performance discussions with regional sales leaders.
• Lead the coordination and execution of QBRs forecast reviews and operational business cadences.
• Support annual and quarterly planning processes including quota setting territory alignment and coverage planning.
• Partner with Finance on forecasting revenue tracking and business performance analysis.
• Collaborate with HR on headcount planning onboarding support and organizational readiness.
• Work cross-functionally with GTM teams to improve operational alignment sales processes and execution effectiveness.
• Deliver actionable insights dashboards and reporting to support data-driven decision-making.
• Drive continuous improvement initiatives across sales operations processes systems and governance.

Qualifications :

To be successful in this role you have:

• 8 years of experience in Sales Operations Revenue Operations or related business operations roles.
• Experience partnering with senior sales leaders in fast-paced matrixed organizations.
• Strong understanding of forecasting pipeline management quota setting and sales planning processes.
• Excellent analytical communication and stakeholder management skills.
• Ability to influence cross-functional teams and manage multiple priorities effectively.
• Proficiency with CRM platforms and sales reporting tools.

Preferred Experience

• Experience supporting enterprise technology or SaaS sales organizations.
• Experience working across Korea North Asia and Southeast Asia markets.

JV20

Additional Information :

Work Personas

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Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

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Remote Work :

No

Employment Type :

Full-time