Workforce Management Jobs in South Africa

ResponsibilitiesThe Workforce Management Specialist (WFM) plays a critical role in the overall workforce management function of Patient Care Services (Nursing). The primary purpose of the role is to ensure the scheduling staffing and payroll processing of all Patient Care Services personnel utilizin...

JoinBIC World acommunity of brandsdedicated to creating ingeniously simple and joyful products that have been part of hearts and homes for over 75 years. We are committed togrowing our iconic and innovative brandsby reimagining everyday essentials in new sustainable and responsible ways.Our culture...

Job DescriptionJob Title:Operations ManagerJob Purpose:Our client is seeking an Operations Manager to translate divisional strategy into disciplined high-quality operational execution across multiple sites or contracts. This role carries regional or contract-level P&L accountability and is responsib...

Role Purpose - The General Manager Workforce Management is responsible for leading end-to-end WFM strategy across forecasting capacity planning scheduling real-time management and performance optimization.The role ensures optimal workforce utilization cost efficiency service level adherence and con...

GENERAL MANAGERLocation: Cape Town South AfricaDepartment: Operations (On-site) ManagementReports to: Head Of Operations / Workforce Operations ManagerABOUT TOTALSTAYAt Totalstay were not just in hospitality; were shaping its future. Over the last decade weve redefined what it means to stay local b...

ABOUT USTheMaxwell Underground Mine owned byMalabar Resources Ltdhas commenced operations at their Hunter Valley site with production projected of up to 8 million tonnes of coal per annum. With a long life the underground mine targets high quality coal with the majority being metallurgical coal.As a...

Service Line: TaxManager Resource Management & Financial Planning (Operate)Reporting to: Operate Partners and Associate PartnersThe opportunity:EYs Operate team offers a comprehensive range of services emphasizing compliance within a highly complex and dynamic tax regulatory environment. Our dedica...

We are seeking a highly skilled Senior Contact Center Solutions Architect with deep expertise in cloud-based contact center technologies particularly NICE CXone. This role is ideal for a professional who thrives in designing implementing and transforming complex customer engagement environments.You...

Duties & ResponsibilitiesOverseeing daily cleaning operations and supervising site teams.Ensuring compliance with hygiene safety and Tsebo quality standardsManaging staffing levels recruitment and training.Monitoring performance and implementing corrective actions.Conducting site audits and resolvin...

Our client is seeking a Production Manager in the Western Cape.Key Responsibilities * Production Planning & Operations - Develop and implement daily weekly and monthly production plans aligned with operational capacity and client requirements. - Oversee production processes including sorting baling...

IntroductionOur client a leading BPO company based in Durban is looking to fill the position of Application & Service Desk Specialist. Purpose of the Role:The Application & Service Desk Specialist is responsible for managing end-to-end IT support operations and application administration across the...

Our client a leading BPO company based in Durban is looking to fill the position of IT Manager. Purpose of the Role:The IT Manager is responsible for the overall management coordination and delivery of IT services across the Group. This is a hands-on technical leadership role that oversees the day-t...

Senior Sales Manager High-Volume Call Centre SalesLocation: Cape TownCompetitive base salary strong commission structureAbout the RoleA leading organisation in the telecommunications sector is seeking an experienced Senior Sales Manager to lead a high-volume call centre sales operation in Cape Tow...

Job Specification Position: Key Account Manager Enterprise Mobility & SaaS Location: South Africa Employment Type: Permanent / Full-Time Industry: Enterprise Technology Mobility Solutions SaaS CTC Package R45 000 - R80 000 Role Overview Our client is seeking a commercially driven Key Account Mana...

Job Classification Job Family Sales and ServiceCareer Stream SalesLeadership Pipeline Manage Self: Technical (MST)FAIS Affected FAIS Affected - YesJob Purpose To create great client banking experiences in the smaller branch environment through digital enablement basic selling servicing basic problem...

Our client based in Durban is seeking a dynamic commercially astute and operationally experienced Chief Operating Officer (COO) to lead and optimize their call centre operations and drive the transformation and delivery of world-class service at scale.Duties & ResponsibilitiesOur client based in Dur...

Duties & ResponsibilitiesOverseeing daily cleaning operations and supervising site teams..Ensuring compliance with hygiene safety and Tsebo quality standardsManaging staffing levels recruitment and training.Monitoring performance and implementing corrective actions.Conducting site audits and resolvi...

Job Summary:We are seeking an experienced and highly organized Live Studio Production Supervisor to oversee day-to-day operations on the studio floor in a dynamic high-pressure 24/7 broadcast environment. The ideal candidate will have strong leadership skills excellent technical knowledge and a deep...

To provide an insights and analytics function for all customer Call Email Chat and transactional matters as input into special projects and general workforce management matters within the Voice BranchQualifications : QualificationNQF Level 7 - 8 Degree Business CommerceExperience Required5-7 years...

Duties & ResponsibilitiesOverseeing daily cleaning operations and supervising site teams.Ensuring compliance with hygiene safety and Tsebo quality standardsManaging staffing levels recruitment and training.Monitoring performance and implementing corrective actions.Conducting site audits and resolvin...