Technical Trainer

Cooperate with training development or design team to review and adjust materials to readiness before delivery of training.
Cooperate with training development or design team on the translation process to review materials in local language and readiness before delivery training.
Cooperate with STARS Market SEO (Field Service Engineer/Zone Managers) for technician nomination to improve class fill rate.
Cooperate with market SEO/FSE/TAC to identify special market needs to improve FIRFT and reduce VORs.

Delivery technical training
Delivery of technical training on curriculum training new model training and performance improvement training to technicians across dealership networks in the market.
Review technical training materials and market relevant adjustments that retain high quality of technical training such as curriculum new model training and market special courses to improve FIRFT in market.
Training material translation review feedback and rectification (local language and content).
Develop special training courses such as FIRFT based on market requirement.
Arrange and Ensure training material readiness for training such as below:
-Power Point / Presentation materials
-Student information
-Practical activity worksheets
-Assessment questions and answer documents
Prepare training room and working bay readiness before conducting classroom training including teaching aids tools equipment and training vehicles including admin tasks.
Provide in-depth instructions to technicians on Ford vehicle systems components and technologies including engines transmissions electrical systems brakes suspension and steering by following the IMG curriculum.
Conduct hands-on demonstrations and practical exercises to reinforce technicians to apply their knowledge in Ford vehicles for FIRFT.
Delivering and ensuring that training programs comply with relevant industry regulations and safety standards.
Ensuring the maintenance of the training facility tools & equipment for readiness and safety including conducting Training Facility Safety audit.
Update training attendance & student completion details to ensure the training history data and learner records in STARS are up-to-date and accurate.
Improve trainer skill & knowledge via eLearning TTT (Trainer the Trainer) or practical activities.
Support to improve class fill rate via follow up with dealers/ technicians and guide them on their certification paths or learning steps that need to be completed for the certification of their technicians.

Support market activities
Conduct technician skill contest in market such as design activities for contestants and their evaluation etc.
Support market activities such as Reward and Recognition program School to Work program (Apprentice program) and Bridge program for technician from other OEMs.
Support market SEO lead for ad-hoc assigned tasks and report to the training lead (supervisor).

Technical Diploma or bachelors degree in mechanical or automotive engineering or
Trade Certificate (Auto Industry Designated Trade) N4 or
Trade Certificate (Auto Industry Designated Trade) N3 with Ford Technical Training Level 1 Qualification
Extensive experience in the automotive industry with a strong background in technical training service in automotive systems diagnostics and repair procedures
Good familiarity with automotive technical training processes