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Technical HOD Contact Centre
Job Location:
Job Location:
Cape Town - South Africa
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
11 June 2026 (30+ days ago)
Posted:
Application Deadline:
8 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
My client is searching for a Technical Operational leader who can take control keep momentum and turn chaos into results.
Every day the pressure is on.
Targets. Deadlines. Moving parts. A team counting on the person at the front to make the right call when the clock is running down.
Every day the pressure is on.
Targets. Deadlines. Moving parts. A team counting on the person at the front to make the right call when the clock is running down.
- You know who you are.
- Youve led large teams.
- You trust data over guesswork.
- You spot problems before everyone else notices them.
- And when the stakes are high you dont slow downyou get sharper.
The profile:
- Minimum of 5 years leading high-volume contact centre operations
- Intermediate SQL skills
- SELECT. JOIN. WHERE. (If those words dont scare you keep reading)
- Excel wizardry and a love for data that tells a story
- Experience building strong leaders not just managing them
- Calm under pressure
- Sharp under fire
- Always two steps ahead
- This isnt a role for someone who watches the action from behind a desk
- My client wants the strategist in the control room
- The detective at the keyboard
- The driver who floors the accelerator when everyone else hits the brakes
Well NOW you know where to find me.
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About Company
Communicate Recruitment is Specialist recruitment company with a specialisation in Finance, IT and Engineering recruitment. Our aim is to partner with you and introduce you to great careers and exceptional candidates.
