Technical Consultant
Cape Town - South Africa
Job Summary
Be a trailblazer in enterprise software delivery - join as a Professional Services Consultant with MRI Software!
Professional Services Technical Consultant Enterprise Software
Join MRI Software as a Professional Services Consultant and help our clients deliver better outcomes through technology.
Youll work with housing providers to implement and optimise software solutions that support critical services improve operational efficiency and ultimately make a difference to communities.
Why youll love working with us:
- Real impact: Your work supports organisations delivering essential housing services improving outcomes for both clients and residents.
- Collaborative Culture: Work with a diverse and talented team. Collaboration is at the core of everything we do fostering an environment where everyones ideas are valued.
- Professional Growth: Unlock opportunities for career advancement and professional development. We invest in our team members helping you reach your full potential.
- Innovation Hub: Immerse yourself in a dynamic environment where your ideas matter. Join a team that thrives on creativity and innovation to help our clients get the most from their solutions.
Key responsibilities:
- Technical solution scoping and design:
- Work with clients and internal stakeholders to understand business and technical requirements.
- Scope bespoke technical solutions such as integrations customer-specific extensions and web-based components.
- Produce clear solution outlines estimates and supporting documentation to ensure stakeholder alignment.
- Development and technical delivery:
- Develop test implement and maintain custom technical solutions that extend or adapt standard software capability where required.
- Configure and support technical components that enable client-specific requirements to be delivered effectively and sustainably.
- Ensure solutions are delivered to a high standard and aligned with agreed scope quality and timescales.
- Integration and issue resolution:
- Support the implementation and integration of software solutions within client environments.
- Investigate technical issues identify root causes and provide practical workarounds or permanent solutions.
- Work closely with clients and internal teams to resolve issues in a timely and professional manner.
- Technical consultancy and client engagement:
- Provide hands-on technical guidance throughout the implementation lifecycle.
- Translate complex technical concepts into clear and accessible language for both technical and non-technical audiences.
- Build strong client relationships through reliable delivery clear communication and a customer-focused approach.
- Documentation and knowledge transfer:
- Produce clear structured technical documentation to support implementation support and ongoing maintenance.
- Contribute to internal knowledge sharing and support colleagues with technical insight where appropriate.
- Deliver training or walkthroughs for end users client teams or internal stakeholders where needed.
Requirements:
- Experience in a technical consulting software implementation development or client-facing delivery role within enterprise software environments.
- Ability to understand client requirements and translate them into practical technical solutions.
- Proven experience in software development using Progress OpenEdge / Progress 4GL WebSpeed / PAS or another comparable programming language or framework.
- Hands-on experience with web and integration technologies such as HTML CSS JavaScript JSON XML or XSLT.
- Experience working with SQL and relational databases including data querying analysis and troubleshooting.
- Experience supporting data migration integration or ETL activities (e.g. extracting transforming and loading data between systems).
- Strong problem-solving and investigation skills with the ability to analyse issues and see solutions through to completion.
- Strong functional and technical acumen with the ability to communicate complex concepts in a clear and accessible way.
- Organised and methodical with a pragmatic and commercially aware approach to delivery.
- Excellent communication presentation and stakeholder engagement skills.
- Ability and willingness to develop knowledge of housing processes client operating models and relevant industry context.
About Us
From the day we opened our doors MRI Software has built flexible game-changing real estate software that powers thriving communities and helps make the world a better place to live work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!
Our people-first approach to PropTech is defining a new industry standard for client experiences that quite frankly cant be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.
We believe MRI is more than just a workplace; its a connected community of people who truly feel they belong. Whether were investing in employee resource groups or providing tailored resources for each person to reach their full potential were passionate about creating a work environment that makes you excited to show up every single day.
At MRI one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate thats our goal every day. Because thats what industry leaders do. Whether youre joining as a new Pride member or rejoining us after a short time away your talent is vital to us our partners and our clients.
Amazing growth requires amazing employees. Are you up to the challenge
We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates so please dont hesitate to apply. Wed love to hear from you!
MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds including ethnicity religion sexual orientation gender identity disability age military veteran status and more.
We believe that Belonging is a direct result of Diversity Equity and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!
Required Experience:
Contract
About Company
MRI Software offers innovative, open and connected technology for real estate owners, operators & occupiers. Transforming the way communities live, work & play.