Senior Administrator

Maintenance Operations

• Plan assign and supervise daily maintenance activities for housing facilities
• Attend to maintenance tasks including plumbing electrical carpentry HVAC and general repairs
• Ensure all work orders are prioritized completed and closed on the PRAGMA system
• Monitor quality of completed work and perform random inspections
• Escalate critical failures promptly and provide progress updates until resolved
• Ensure accurate recording of all maintenance activities
• Support standby duties as required

Work Order & Service Delivery Management

• Manage and allocate requests received via the Helpdesk/Contact Centre
• Ensure response times meet agreed service levels
• Track outstanding work and follow up on delays including sourcing spares
• Maintain high standards of workmanship and service delivery

Contractor & Stakeholder Management

• Supervise contractors to ensure compliance with scope of work and SLAs Inspect contractor work before sign-off
• Ensure safe work practices and site compliance at all times
• Build strong working relationships with the housing team and client stakeholders

Preventative Maintenance

• Ensure preventative maintenance schedules and asset registers are maintained
• Monitor contractor performance on planned maintenance
• Drive proactive maintenance to reduce breakdowns and service disruptions

Audits & Inspections

• Conduct routine inspections and quality audits
• Support team walk-the-floor inspections
• Ensure compliance with maintenance standards and service expectations

Team Supervision & Development

• Supervise maintenance staff and optimize team productivity
• Conduct on-the-job training and performance assessments Identify skills gaps and recommend development interventions
• Promote a culture of accountability and pride in workmanship

Stock & Resource Management

• Manage housing store stock levels and issue processes
• Order and collect spares as required
• Conduct monthly stock takes and ensure variances remain below 1%
• Ensure materials are available to complete maintenance tasks without delay

Reporting & Administration

• Prepare and submit reports as required
• Maintain accurate documentation of maintenance activities and stock
• Ensure proper shift handovers and communication of ongoing work

SHEQ Compliance

• Comply with ISO and 45001 standards
• Adhere to Tsebo Safety Health Environmental and Quality policies
• Ensure team and contractors follow all safety procedures

Ad Hoc Duties

• Perform reasonable tasks as requested by management or client representatives