Research & Development Lead
Durban - South Africa
Job Summary
The successful candidate will take ownership of end-to-end product development from concept through to commercialisation within a fast-paced FMCG environment.
With a strong focus on high-speed packing lines continuous improvement and data-driven decision-making this role will be instrumental in improving product performance reducing costs and enhancing operational efficiency.
Reporting directly to the COO this position requires both strategic leadership and hands-on involvement in product development trials and factory implementation.
Product Development & Innovation
- Lead all New Product Development (NPD) projects from concept to launch
- Identify market trends gaps and opportunities for new and improved products
- Develop robust commercially viable formulations aligned with business objectives
- Conduct bench trials pilot trials and full-scale factory trials
- Evaluate ingredient functionality product stability and shelf life
- Translate product concepts into scalable processes suited for high-speed production
- Drive continuous improvement value engineering and cost optimisation initiatives
Export Product Development
- Develop products for international markets in line with country-specific regulations
- Ensure compliance with export legislation labelling and certification requirements
- Collaborate with commercial teams to support global product strategies
- Maintain accurate documentation across all development stages
Supplier & Raw Material Management
- Manage Supplier Quality Assurance (SQA) processes
- Assess supplier capabilities and ensure compliance with required standards
- Support sourcing of ingredients raw materials and packaging
- Maintain and control raw material specifications and documentation
- Oversee certification processes (e.g. Halaal Kosher)
Trials Scale-Up & Implementation
- Plan and execute lab pilot and production trials
- Lead product scale-up from development to full commercial production
- Identify and resolve technical challenges during implementation
- Support production teams during product launches and initial runs
- Ensure effective handover to operations with clear processes and training
Packaging Development
- Evaluate and approve packaging materials and formats
- Ensure packaging suitability for product integrity and high-speed manufacturing
- Review packaging artwork to ensure regulatory compliance
Food Safety Quality & Compliance
- Ensure adherence to FSSC 22000 ISO 9001 and related standards
- Participate in HACCP risk assessments and food safety processes
- Manage allergen microbiological and chemical risk considerations
- Support audit preparation and compliance requirements
- Investigate product and customer complaints and implement corrective actions
Regulatory & Documentation
- Develop and maintain product specifications SOPs and nutritional information
- Ensure compliance with labelling regulations (R.146 and export requirements)
- Review and approve packaging and labelling for legal compliance
- Maintain accurate and controlled documentation throughout development
Cross-Functional Leadership
- Collaborate closely with Production QA Procurement Engineering Sales and Marketing
- Lead innovation and continuous improvement initiatives
- Support compliance with hygiene safety and quality standards across departments
- Implement systems and processes to improve efficiency and reduce waste
Key Competencies
- Strong formulation and product development expertise
- Analytical mindset with strong problem-solving capability
- Proven project management and multitasking ability
- Commercial awareness including costing and margin optimisation
- Strong communication and stakeholder engagement skills
- High attention to detail particularly in compliance and documentation
- Proficiency in MS Excel and PowerPoint
- Self-driven adaptable and able to perform in a fast-paced environment
Minimum Requirements
- BSc in Food Science Food Technology Chemistry Consumer/Analytical Science or related field
- National Diploma in Food Technology (minimum requirement)
- 25 years experience in Product Development or R&D (essential)
- 510 years experience within FMCG food manufacturing (preferred for senior level)
- Experience within contract manufacturing / third-party packing (advantageous)
- Working knowledge of FSSC 22000 ISO 9001 AIB or similar food safety systems (essential)
- Exposure to export product development and regulatory requirements (advantageous)
About Company
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