Receptionist

To support the Commercial Markets team by providing a proficient reception and telephonic function. To ensure the understanding of the risks associated with the handling of customer information.

Qualifications :

Type of Qualification: Secondary/High school/A levels/Matric
Field of Study: Not applicable

Experience Required
Relationship Banking (Client Coverage)
Business & Commercial Banking
1-2 years
Knowledge of the Code of Banking Practice. Product knowledge. General knowledge of products offered by the bank. Knowledge of the functions performed by the Commercial Centre suite.

Additional Information :

Behavioural Competencies:

• Adopting Practical Approaches
• Checking Things
• Documenting Facts
• Embracing Change
• Establishing Rapport
• Examining Information
• Following Procedures
• Interacting with People
• Managing Tasks
• Meeting Timescales
• Producing Output
• Team Working

Technical Competencies:

• Attitude of Customer Experience
• Customer Reception and Channelling
• Heart of Customer Experience
• Mind of Customer Experience
• Telephone Caller Handling

Remote Work :

No

Employment Type :

Full-time