Operations Manager Property
Cape Town - South Africa
Job Summary
Are you a hands-on property professional with a passion for operations maintenance and tenant service excellence We are looking for a proactive and detail-oriented Operations Manager to oversee the day-to-day operations of a portfolio of properties ensuring buildings are maintained to the highest standard while delivering exceptional tenant experiences. This is an exciting opportunity for someone who thrives in a fast-paced environment enjoys problem-solving and takes pride in keeping properties safe compliant and running efficiently.
Key Responsibilities:
- Conduct regular property inspections to ensure maintenance standards are upheld across all building infrastructure and common areas.
- Oversee preventative maintenance and servicing of critical equipment including generators HVAC systems fire systems roller shutters gutters and electrical infrastructure.
- Monitor generator performance diesel usage and utility management for accurate operational reporting and tenant billing.
- Coordinate tenant move-ins move-outs and renovation projects alongside the Property and Fit-Out teams.
- Manage attic stock and assist with minor maintenance tasks when required.
- Oversee recycling and sustainability initiatives across the property portfolio.
- Serve as the primary point of contact for tenant queries maintenance requests and operational support.
- Build and maintain strong working relationships with tenants contractors and service providers.
- Coordinate and oversee soft services including security cleaning landscaping pest control and access control.
- Conduct regular contractor and security spot checks to ensure service delivery standards are maintained.
- Report directly to the Senior Facilities Manager on operational performance maintenance issues and ongoing projects.
- Maintain accurate records of maintenance activities repairs incidents and building-related documentation.
- Manage administrative processes including job cards delivery notes contractor documentation and system updates.
- Ensure all properties remain fully compliant with Occupational Health & Safety standards and building regulations.
- Assist in managing emergency situations and remain available for urgent operational matters when required.
- Support maintenance budgeting and cost control initiatives.
Personal Attributes:
- Matric certificate essential.
- Relevant qualification in Property Management Facilities Management Business Administration or related field advantageous.
- Minimum 3 years experience in a property operations facilities or building management role.
- Strong understanding of OHS regulations preventative maintenance and property operations.
- Strong technical understanding of building systems and maintenance processes.
- Excellent organizational and multitasking abilities.
- Strong communication and relationship-building skills.
- Solutions-driven with excellent problem-solving capabilities.
- Highly professional dependable and detail-oriented.
- Ability to work independently and manage multiple priorities effectively.