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Operations Analyst (Identity and Access Management)
Job Location:
Job Location:
Cape Town - South Africa
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
9 July 2026 (30+ days ago)
Posted:
Application Deadline:
6 October 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Location: Cape Town Work Type: Hybrid Job ID: J107218
About our client:
Our client is a global investment advisory firm focusing on long-term value creation through investment strategies. They work with a diverse group of institutional partners and pride themselves on their collaborative sustainable inclusive culture and performance. You are welcome to go into the office daily or to take advantage of their hybrid in-office / remote benefit. This company places significant investment in employee wellness their benefits which are on top of generous basic salaries are industry leading in their generosity. Our client is large offering fantastic career development opportunities but also very dynamic they track as many metrics as possible in order to continuously improve - they spare no expense on the tools to do so. Automation AI and R&D are pillars of their business framework which ensures you should never be at risk of falling behind or getting stuck working with old legacy software. Culturally they are very cosmopolitan and diverse you will be working with the best globally.
What you will be doing:
- Manage the full end-to-end process for investor access requests ensuring accurate and timely handling from initiation to closure.
- Validate data imports reconcile records against live platform data and correct reference data like investor profiles and fund structures.
- Conduct access corrections and revocations while adhering to change-control protocols to maintain audit-ready documentation.
- Produce entitlement reports required for audit compliance and general operational reviews.
- Proactively monitor and manage workflow queues ensuring open items progress and escalating blockers to the team lead.
- Identify data quality issues and process gaps to support improvement initiatives such as automation and workflow enhancements.
What our client is looking for:
- A relevant tertiary qualification would be ideal (Finance Information Systems Business Administration Commerce etc.)
- At least 2-3 years in an operational data or workflow-management role with preference given to experience in financial services fund administration or investor relations.
- Strong working knowledge of Microsoft Office particularly Excel combined with a disciplined and detail-oriented approach to data.
- Ability to communicate clearly and professionally in both written and verbal formats.
- A methodical and reliable approach to managing competing deadlines and following through on open items.
- A team-oriented mindset capable of working effectively across international teams and with external stakeholders.
- Sound judgment on when to work independently versus when to involve others and a proactive approach to raising issues before they escalate.
- Highly valued experience includes familiarity with access management data reconciliation audit/governance frameworks and process improvement or automation initiatives.
For a more comprehensive list of opportunities that we have on offer do visit our website - Data Reconciliation Access Management Workflow Management Fund Administration Investor Relations Change Control Audit Governance Microsoft Office Data Quality Process Improvement
Required Skills:
Excel Data Reconciliation Access Management Workflow Management Fund Administration Investor Relations Change Control Audit Governance Microsoft Office Data Quality Process Improvement
