On Key Administrator FTC

Revenue Management & Reconciliation:

• Perform daily revenue reconciliations between OnKey PMS and accounting/ERP systems.
• Ensure all transactions (room revenue F&B extras) are accurately recorded and posted.
• Investigate and resolve discrepancies between PMS and financial systems.

Billing & Accounts Support:

• Support guest billing processes and ensure accurate invoicing.
• Assist with corporate accounts group billing and city ledger reconciliation.
• Monitor outstanding balances and assist with debtor follow-ups.

Reporting & Financial Analysis:

• Provide data to finance and management for decision-making.
• Assist in month-end and year-end closing processes.
• Support revenue analysis and trend identification.
• Generate financial reports from OnKey.

Audit & Compliance:

• Ensure compliance with company financial policies and internal controls.
• Support internal and external audits by providing system data and reports.
• Maintain audit trails and ensure transparency of system transactions.
• Identify risks and recommend process improvements.

User Support & Training:

• Provide finance-focused training to staff using OnKey.
• Support front office and reservations teams on financial procedures within the system.
• Act as the key liaison between Finance Operations and IT for PMS-related issues.
• Maintain SOPs and user guides for financial system processes.