Lead Associate Process Training
Job Location:
Cape Town - South Africa
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Work with Ops/Training Leads to determine training needsConduct virtual/ in-person classroom training fit-for-purpose learning and mentor new hires as well as in-production front line associatesPlan and schedule training sessionsDesign and implement training programsSelect and book venues if neededTrack record and present employee attendance and required performance metrics using the relevant attendance and retention of trainees through the session.
Qualifications :
Minimum Education Qualification Graduate/Under GraduateOverall work experience of minimum 3 years1 to 2 years of customer experienceStrong work ethic with a will-to-win attitude demonstrates personal excellence lives the growth mindset and adapts to WNS ValuesAbility to work through unstructured problems shifting priorities multiple demands ambiguity and rapid changes
Remote Work :
No
Employment Type :
Full-time
About Company
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable busin ... View more
