First Line IT Engineer
Job Location:
Job Location:
Cape Town - South Africa
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
7 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
A growing technology company is looking for an IT Support Technician to provide first-line technical support to users!
Key Responsibilities:
For more exciting IT vacancies please visit:
If you have not had any response in two weeks please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.
Connect with me on LinkedIn! Experience:
- Provide first-line IT support via phone email and ticketing systems.
- Troubleshoot hardware software network and Microsoft 365 issues.
- Configure desktops laptops printers and other IT equipment.
- Escalate complex technical issues when required.
- Maintain accurate support documentation and ticket updates.
- Perform routine system maintenance and updates.
- Promote IT security best practices and ensure compliance.
- Proven experience in a 1st Line IT Support role.
- Strong knowledge of Windows OS Microsoft 365 and Active Directory.
- Experience using IT ticketing systems and remote support tools.
- Basic understanding of networking (TCP/IP DNS DHCP VPN Wi-Fi).
- Excellent troubleshooting communication and customer service skills.
- Ability to work independently and as part of a team.
For more exciting IT vacancies please visit:
If you have not had any response in two weeks please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.
Connect with me on LinkedIn! Experience:
IC
About Company
Network Recruitment specializes in talent solution services in the fields of IT, Finance, Engineering & Supply Chain. Visit our website for more info.
