Facilities Coordinator

Operational Delivery

• Manage daily client and visitor interactions
• Coordinate meeting rooms arrivals and special requirements
• Ensure compliance with health safety and quality standards
• Monitor maintenance requests and service delivery
• Manage supplier processes invoices and reconciliations
• Support budget control and financial compliance
• Oversee soft and technical services operations
• Conduct site inspections and supplier reviews
• Manage stock and perform stock takes

Contractual Delivery

• Ensure adherence to client financial policies and procedures
• Maintain correct systems and controls for service recovery
• Customer Focus
• Maintain strong client relationships Handle queries and complaints promptly
• Conduct satisfaction surveys
• Support continuous service improvement
• Manage conflict professionally

Reporting

• Prepare and submit monthly reports
• Maintain accurate records
• Compile operational and performance statistics

Code of Conduct & Compliance

• Adhere to TFS SHEQ policies and ethical standards
• Take accountability for performance
• Support company and client reputation
• Perform additional duties as required
• Work flexibly when operational needs demand