Distribution Manager
Worcester - South Africa
Job Summary
To oversee the effective functioning performance and delivery of a defined distribution network including branches Points of Representation and related channels ensuring that the distribution mix remains sustainable profitable client-focused and aligned to provincial objectives.
Key Responsibilities:
- Lead and oversee the delivery of sales service operational and financial performance across the assigned distribution area ensuring alignment to provincial objectives and business growth priorities.
- Drive client-focused distribution tactics local market initiatives and marketing solutions that support balance sheet growth income statement performance client retention and improved customer experience.
- Manage operational effectiveness channel optimisation and service capability across branches ATMs digital channels and devices to ensure the front line can respond effectively to client demand.
- Lead coach and develop branch and distribution teams in line with people management performance engagement and lean leadership principles to build a high-performance culture.
- Oversee risk compliance quality assurance and FAIS requirements across the distribution area including Key Individual duties where applicable to minimise operational losses and ensure regulatory adherence.
Qualifications :
- Completed Degree or Advanced Diploma NQF Level 7 or higher with a FAIS-recognised qualification in Business Commerce Finance Banking Management
- Must meet FAIS Fit and Proper requirements.
- FAIS Representative certification is required.
Experience Required:
- 5 to 7 years relevant branch distribution or banking leadership experience.
- Proven experience in branch management including sales service people leadership risk management and income statement responsibility.
- Strong understanding of distribution performance client engagement operational controls and financial management within a banking environment.
- Experience leading teams across multiple branches Points of Representation or client-facing channels will be advantageous.
Behavioural Competencies:
- Leading and directing people
- Convincing and influencing stakeholders
- Making sound decisions
- Interpreting data and providing insights
- Embracing change and driving practical execution
- Resolving conflict and managing escalated client matters
- Producing output in a fast-paced performance-driven environment
Technical Competencies:
- Business Acumen (Audit)
- Financial Acumen
- People Strategy Development
- Product Knowledge (Consumer Banking)
- Risk Management
- Verbal Communication
Remote Work :
No
Employment Type :
Full-time
About Company
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients ... View more