Data measurement Manager, CCX PCX SSA

No Relocation Assistance Offered
Job Number#172632 - Midrand Gauteng South Africa

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care Personal Care Home Care Skin Care and Pet Nutrition. Our products are trusted in more households than any other brand in the world making us a household name!

Join Colgate-Palmolive a caring innovative growth company reimagining a healthier future for people their pets and our planet. Guided by our core valuesCaring Inclusive and Courageouswe foster a culture that inspires our people to achieve common goals. Together lets build a brighter healthier future for all.

Role Purpose

The Data Measurement CCX & PCX Manager for Sub-Saharan Africa is a high-impact leadership role at Colgate-Palmolive dedicated to transforming how we engage with both consumers (CCX) and professionals (PCX) across the region.

You will lead the strategy for data acquisition measurement and activation ensuring that every digital interactionwhether with a shopper or a dental professionalis tracked analyzed and optimized. This role acts as the regional architect of our data-driven ecosystem bridging the gap between technical infrastructure and commercial growth.

Scope of Responsibilities

• Regional Data Stewardship: Act as the primary custodian of consumer and professional data models for SSA ensuring data integrity privacy compliance (POPIA/GDPR) and global alignment.

• Unified Experience (CCX/PCX): Oversee the strategic integration of Consumer Experience and Professional Experience (e.g. dental professionals) into a single cohesive data and marketing automation framework.

• Advanced Measurement: Establish a gold standard for digital measurement moving beyond basic vanity metrics to deep commercial attribution and ROI analysis.

• Team Leadership & Influence: Lead cross-functional squadsincluding agencies Global Information Technology (GIT) and Business Intelligenceto deliver scalable marketing technology solutions.

Core Responsibilities

1. Data Strategy & Platform Governance

• Lead the evolution of the Salesforce Ecosystem (Marketing Cloud Data Cloud and Health Cloud) to meet SSA acquisition and retention targets.

• Define the roadmap for data collection across all touchpoints (Web CRM DTC and Professional Portals).

• Ensure Run and Operate excellence for marketing technologies serving as the final authority on solution design and User Acceptance Testing (UAT).

2. Performance Analytics & Data Measurement

• Partner with Business Intelligence (BI) teams to build comprehensive dashboards that track the holistic consumer/professional journey.

• Integrate diverse data setsincluding Syndicated Data (Nielsen) Retailer POS Data and 1st Party Datato provide a 360-degree view of business performance.

• Drive the Measurement Framework for SSA setting KPIs for acquisition costs lifetime value (LTV) and engagement health.

3. CCX & PCX Activation

• Develop data-driven segmentation strategies to deliver personalized content to consumers and dental professionals at scale.

• Architect the Professional-to-Consumer referral loop ensuring that professional recommendations (PCX) are captured and nurtured within the consumer ecosystem (CCX).

• Oversee the functional requirements for new digital tools ensuring they solve specific SSA market challenges while remaining globally compliant.

4. Strategic Business Partnering

• Translate complex data insights into actionable commercial recommendations for the SSA Leadership Team.

• Facilitate Test-and-Learn agendas to optimize media spend and CRM effectiveness.

• Manage regional agency relationships specifically focused on data management and marketing automation.

Requirements & Qualifications

• Education: Honours degree in Marketing Business Information Technology or a highly analytical field (e.g. Statistics Data Science).

• Experience: * Minimum 8 years of experience in Digital Marketing CRM or Business Intelligence within the FMCG or Healthcare sector.

  • Proven track record in managing complex data ecosystems and marketing technology (MarTech) stacks.

  • Experience working across diverse African markets is highly advantageous.

• Technical Proficiency: * Salesforce Expert: Deep knowledge of Salesforce Marketing Cloud and Data Cloud.

  • Analytics: Mastery of Google Analytics 4 Tableau/Looker Studio and SQL.

Data Literacy: Advanced understanding of data architecture API integrations and 1st/3rd party data dynamics

Our Commitment to Inclusion
Our journey begins with our peopledeveloping strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self is treated with respect and is empowered by leadership to contribute meaningfully to our business.


Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion gender gender identity sexual orientation national origin ethnicity age disability marital status veteran status (United States positions) or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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