Customer Service Agent

Join our team as a Customer Service Representative.
Responsibilities
Communicate with customers via phone email and chat.
Support International clients.
Provide appropriate solutions and answers to complaints.
Keep records of customer interactions while following communicated procedures and guideline.
Provide knowledgeable answers to questions about product pricing and availability
Work with internal departments to meet customers needs
Data entry in various platforms


Requirements:
6 months - 1 year in Customer service /Sales experience (Contact center/Face to Face experience)
Good Communication &computer skills.
Clear criminal and credit check.
Be able to work rotational shits. USA hours.
Ability to work in a fast-paced environment
Strong problem solving and analytical skills.
Grade 12 or Grade 11
Excellent phone etiquette and excellent verbal written and interpersonal skills
Ability to multi-task organize and prioritize work

Company Benefits:
Basic salary& Nightshift Allowance
Funeral Cover
On site healthcare & salon

Dont miss out on this life- changing opportunity! Contact us to learn more.



11 Park Avenue
Umhlanga
Durban