CALL AGENTS DATA CAPTURER

Kabstrading Co


Job Location:

Durban - South Africa

Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Key Responsibilities
Assist customers with their accounts and general banking inquiries
Provide accurate professional and empathetic support via phone email and chat
Investigate and resolve fraud alerts and transaction disputes
Document cases clearly while following compliance and data security procedures
Escalate complex cases when necessary and collaborate with internal fraud teams

Requirements
Fluent in English (spoken and written)
Strong attention to detail and problem-solving skills
Ability to remain calm and professional in sensitive or high-pressure situations
Comfortable working with multiple systems and digital APPLY EMAIL CV TO ;

Key ResponsibilitiesAssist customers with their accounts and general banking inquiriesProvide accurate professional and empathetic support via phone email and chatInvestigate and resolve fraud alerts and transaction disputesDocument cases clearly while following compliance and data security procedur...