Key Responsibilities Assist customers with their accounts and general banking inquiries Provide accurate professional and empathetic support via phone email and chat Investigate and resolve fraud alerts and transaction disputes Document cases clearly while following compliance and data security procedures Escalate complex cases when necessary and collaborate with internal fraud teams
Requirements Fluent in English (spoken and written) Strong attention to detail and problem-solving skills Ability to remain calm and professional in sensitive or high-pressure situations Comfortable working with multiple systems and digital APPLY EMAIL CV TO ;
Key ResponsibilitiesAssist customers with their accounts and general banking inquiriesProvide accurate professional and empathetic support via phone email and chatInvestigate and resolve fraud alerts and transaction disputesDocument cases clearly while following compliance and data security procedur...
Key Responsibilities Assist customers with their accounts and general banking inquiries Provide accurate professional and empathetic support via phone email and chat Investigate and resolve fraud alerts and transaction disputes Document cases clearly while following compliance and data security procedures Escalate complex cases when necessary and collaborate with internal fraud teams
Requirements Fluent in English (spoken and written) Strong attention to detail and problem-solving skills Ability to remain calm and professional in sensitive or high-pressure situations Comfortable working with multiple systems and digital APPLY EMAIL CV TO ;