Account Manager
Cape Town - South Africa
Job Summary
Job Overview
We are seeking a motivated and experienced Account Manager to support a UK-based employer in managing client relationships and driving business growth.
Key Responsibilities
- Manage a portfolio of UK-based client accounts ensuring high satisfaction and retention
- Handle client queries escalations and ongoing communication efficiently
- Communicate effectively with internal teams and external stakeholders across time zones
- Maintain accurate records of client interactions contracts and account data
- Use CRM platforms project management software and communication tools
- Support the wider team with reporting presentations and strategic account planning
- Identify opportunities to upsell cross-sell or improve the client experience
Qualifications and Experience
- 2 years of experience in account management client services or a related field
- Excellent written and verbal communication skills in English
- Strong organisational skills with the ability to manage multiple accounts simultaneously
- Proficient in CRM systems and Microsoft Office or Google Workspace
- Able to work independently and manage your own time effectively
- Experience working with UK-based clients or employers is advantageous
- Must have a reliable laptop stable internet connection and a quiet working environment
Salary: R35000/month 100% Remote
About Company
Remote World was founded in 2023 with a simple belief: the future of work is remote and everyone should have access to quality remote opportunities regardless of their location.We noticed that while remote work is growing rapidly many talented individuals around the world struggled to ... View more