Customer Experience Jobs in Cape Town

Relocations & Records Warehouse Supervisor Location: Philippi Cape TownDepartment: OperationsReports to: Operations / Branch ManagerJob Level: Supervisory / Hands-On OperationsEmployment Type: Permanent / Full-TimeTravel: Local client collections and deliveries as required Position Purpose We are se...

Mr D is looking for a seasoned Head of Product to join its executive leadership team in Cape Town. This role will oversee the product teams responsible for the customer experience of Mr D on mobile apps and web. The role will work closely with engineering operations and executive teams to bring new...

Role OverviewThe Group Manager WFM is responsible for leading workforce planning scheduling and real-time operations for inbound contact center functions.This role ensures optimal staffing cost efficiency and service level achievement through data-driven capacity planning forecasting and strategic w...

Location: Cape Town Western CapeWork Model: Office-basedWorking Hours: Monday to Friday US Working HoursEmployment Type: Full-timeSalary: Market-relatedBenefits: Medical Aid Allowance Employer Contribution to Pension FundAbout Our ClientOur client is a leading global business services organisation w...

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.Who we areWere part of Super Group the NYSE-listed digital gaming company behind some of the worlds leading Sports and iGaming brands.At DigiOutsource we bring passionate people and innovati...

LOOKING FOR STELLAR TOP CANDIDATESPosition: Sales Manager Working Hours: Full-TimeMon - Friday US EST must be flexible: Needs to genuinely want to work US Eastern hours till late EveningsSearch Location: South Africa Europe Salary: $5000/mo base plus an override on team performance. Realistic OTE is...

At Iron Mountain we know that work when done well makes a positive impact for our customers our employees and our planet. Thats why we need smart committed people to join us. Whether youre looking to start your career or make a change talk to us and see how you can elevate the power of your work at...

a leading South African online retailer is looking for a Account Manager - Retail Mediato join our Takealot Group Advertising team in Cape Town.We are a young dynamic hyper growth company looking for smart creative hard working people to join us. We offer market related benefits a great work environ...

Position OverviewAs aSupport Analystwith the MRI Software Client Support team you will have the opportunity to analyze complex software issues engage with our worldwide client base and provide an incredible customer experience every day.In this position you will be the primary point of contact for a...

We are looking for an experienced Engineering Lead to play a critical role in leading our IT engineering function maintaining and enhancing technology platforms and ensuring seamless digital experiences across all customer touchpoints.You will lead a talented team of engineers while collaborating cl...

This is a strong opportunity for an intermediate developer who wants more than a narrowly defined coding role. Youll work in a small engineering team build features end-to-end work with substantial operational datasets and have genuine ownership over what gets shipped.Youll also have exposure to AI/...

Service Advisor Western Cape Cape TownMarket Related Salary Incentive Benefits***THIS POSITION REQUIRES MOTOR DEALERSHIP EXPERIENCE***Our client is a Workshop Super Hub and this isnt just another dealership or service centre. This is a flagship operation built to do things differently and theyre loo...

DescriptionLocation: On-site Cape Town International Airport Cape Town (South Africa)Hours:Full Time 37.5 hours per week 4 shifts a week (includes days and nights)Contract Type:PermanentSalary:CompetitiveClosing Date: 9th September 2026We review applications on a rolling basis and may close the adve...

Job Title:Training and Quality ManagerJob DescriptionAre you ready to elevate learning and quality excellence We are searching for a dynamic Training and Quality Manager to drive our end-to-end learning and quality assurance strategy across multiple client accounts. This pivotal role will empower ou...

Customer Support AgentLocation:Cape TownEmployment Type: PermanentWorking Hours: Rotational shifts 7 days a week between 08:00 and 20:00About the RoleWe are looking for Customer Support Agents to join a dynamic contact centre team based inCape Town.The successful candidates will be responsible for p...

Customer Support AgentLocation: Cape TownWorking Hours: Rotational shifts 7 days a week between 08:00 and 20:00About the RoleWe are looking for Customer Support Agents to join a dynamic contact centre team based inCape Town.The successful candidates will be responsible for providing professional and...

DescriptionDo you speak fashion Were hiring! Lets Chat!Born in Australia loved around the world.At Cotton On we know good style goes well beyond whats in your wardrobe. Were here to inspire spark joy and bolster self-expression and creativity. We want our community to feel seen heard and celebrated...

HAIRSTYLIST CRUISE SHIP Job Description We are looking for a talented and experienced Hairstylist to join a cruise ship spa team. The successful candidate will provide professional hair services to international guests while delivering an exceptional customer experience in a fast-paced onboard envir...

Amazons Unified Alternate Fulfillment channel (UAF) team is looking for an experienced Program Manager for regional program management across Africa Middle East and Turkey (MEATR region) to expand the network of Seller Flex Vendor Flex and Direct fulfillment channels. Our Program Managers are always...

My Client is looking for an experienced Senior Digital Product Analyst to join a digital customer platform team on a contract basis.This role combines customer journey analysis digital product optimisation requirements definition data analysis and experimentation.You will work across digital product...