Call Center Management Jobs in South Africa

Service Desk ManagerLocation: Century City Cape TownEmployment Type: PermanentSalary: R25 000 R35 000 per month (depending on experience)Start Date: ASAPAbout Our ClientOur client is a dynamic and innovative technology services provider delivering reliable high-quality IT support to a wide range of...

A Pretoria based property company has a vacancy for a highly experienced Operations Manager with strong operational fundamentals and proven ability to implement and manage processes effectively.ROLE OVERVIEWThe Company is seeking a highly experienced Operations Manager with strong operational fundam...

DescriptionAbout Marriott International: Marriott International is a global leader in the hospitality industry renowned for our commitment to innovation diversity and delivering exceptional guest experiences. Join our team and be part of a company that values your contributions and invests in your c...

First-level manager responsible for the performance coaching and development of a team of agents .TasksMonitor agent performance in real-time (calls chats ticket metrics) and provide instant feedback/coaching. * Handle and de-escalate calls from highly frustrated or challenging customers. * Conduct...

Overall Purpose of the job: To provide a superior service level to internal and external customers via all contact channels and media. Phone lists daily either outbound from landlines or working on dialler to achieve legit set sales or appointment targets with potential clients. Appointments can be...

LOCATIONCape Town ZAPOSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers access continuous learning and development opportunities and contribute to the success of a globally expanding industry-leading organization.Are you fluent inDutc...

A client based in KZN is seeking a change Manager to join and bring change to their Supply Chain Management team for a period of 12 Months.Key responsibilities:Change Management Framework Development Design a structured year-long roadmap aligned to strategic priorities and recommendations of a prev...

A client is seeking a Change Manager support team to join them at their company based in Durban Kwa-Zulu Natal.Key responsibilities:Change Management Framework Development Design a structured year-long roadmap aligned to strategic priorities and recommendations of a previous change management inter...

Oversee the daily operations of the Customer Support team to ensure smooth workflow timely execution of tasks and adherence to established processes and timelines.Monitor and motivate team members to achieve daily weekly and monthly KPI targets.Track efficiency and activity levels of agents to ensur...

Red Ember recruitment is recruiting for a Water Resource Engineer for our client in Sandton.RequirementsThe candidate will be required to carry out hydrological analyses focused mainly on but not limited to:Acquisition and processing of hydrological data (rainfall runoff evaporation)Hydrological par...

A Guest Operations Manager will lead and smoothly manage our Guest Operations Team (24 Hours) achieve the highest levels of guest satisfaction by providing efficient brand-specific friendly and hospitable experience and drive our Hilton Honors enrolments as well as the generation of revenues.What wi...

Our client a dynamic creative agency based in Centurion is seeking a full-time Graphic Designer to join their close-knit and fast-paced team.The successful candidate will design and create engaging visual content across multiple platforms supporting both the agencys internal needs and its wide range...

Key Responsibilities: Make outbound calls to potential and existing clients. Answer inbound calls and respond to client inquiries. Explain our marketing services clearly and professionally. Resolve client queries and provide support where needed. Keep accurate records of calls appointments and...

Duties & Responsibilities Answer inbound customer calls and respond to customer inquiries in a timely and professional manner. Make outbound calls as required to follow up on orders confirm details or provide information. Identify and resolve customer issues by clarifying and understanding the pr...

Red Ember Recruitment is seeking a proactive and experienced HR Generalist to join our clients team. The successful candidate will take the lead in core HR functions with a strong focus on end-to-end recruitment training and development industrial relations Employment Equity and MERSETA-related proc...

Job Title: Lettings OfficerSalary: 14939.09 (equivalent to a full-time salary of 24898.49 per annum)Hours per week: 22.2Contract type: Fixed term until 30/11/2026Location: Homeworking with some travel to Newcastle under LymeWould you like to work for a Sunday Times Best Places to Work organisationAb...

Vacancy: Control Room Manager - National Command Centre Location: Heldekruin RoodepoortThe overall purpose of this position is to ensure that all site-specific security requirements are adhered to and that the Clients needs are always efficiently and professionally met.Managing People Processes and...

Buckle up because this sales specialist role is about to take your career to new heights! With your dynamic and charismatic personality youll be a master at forging unbreakable bonds with our cherished customers. Your quick-thinking skills and razor-sharp negotiation prowess will be the secret weapo...

Duties & Responsibilities.Handle inbound and outbound calls like a pro- quickefficient and always on point Follow dynamic communication scripts while adding your personal magic Understand customer needsprovide tailored solution and close those deals Upsell like a boss when opportunities knock. Build...

Duties & Responsibilities.Handle inbound and outbound calls like a pro- quickefficient and always on point Follow dynamic communication scripts while adding your personal magic Understand customer needsprovide tailored solution and close those deals Upsell like a boss when opportunities knock. Build...