Support Agent Jobs in Singapore

You will be joining a dynamic Operations team acting as the strategic defense line for our highest-volume Consumer and Business customer segments. We are looking for superstars in customer retention and complex support. You will report to the High Volume Team Lead and work to provide a level of serv...

Your team1NCE is a pioneering company at the forefront of transforming the IoT connectivity landscape. As a key player in the industry we are on a mission to disrupt the telecommunications/ IoT landscape. With a focus on innovation customer satisfaction and industry leadership 1NCE is set to change...

You will be joining a dynamic Operations team acting as the strategic defense line for our highest-volume Consumer and Business customer segments. We are looking for superstars in customer retention and complex support. You will report to the High Volume Team Lead and work to provide a level of serv...

Via is using technology to transform transportation around the world. From changing a single persons daily commute to reducing humanitys collective environmental footprint weve got huge goals.As a Support Agentyou will manage key aspects of our day-to-day transit operations. You - along with your t...

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...