Wintel Engineer, Cloud (AL-FNC1)

We are seeking an experienced Wintel Engineer to join a dynamic infrastructure and workplace technology team. You will serve as a Subject Matter Expert (SME) for Workplace Management supporting endpoint management operating system deployments patch management cloud infrastructure and enterprise workplace solutions.

This role is ideal for a hands-on engineer with strong experience in Windows environments endpoint management tools automation and cloud platforms such as AWS and Azure.

• Install configure test and maintain endpoint hardware and operating system images.
• Manage operating systems software applications device drivers upgrades updates and hotfixes.
• Create manage and update corporate desktop and laptop images.
• Develop and maintain task sequences for operating system deployments.
• Administer Workplace Management solutions and related infrastructure services.
• Provide backend infrastructure administration with a focus on PC imaging and endpoint management.
• Support and troubleshoot escalations relating to desktop server and workplace management tools.

• Plan implement and support enterprise Patch Management processes.
• Manage Software Distribution services across desktop and server environments.
• Conduct Quality Assurance (QA) testing for endpoint-related changes and deployments.
• Ensure compliance with operational standards and industry best practices.

• Design implement and maintain AWS and/or Azure cloud infrastructure.
• Ensure cloud environments are secure scalable resilient and highly available.
• Deploy configure and manage cloud services including:
• AWS EC2 VPC S3 RDS Lambda IAM
• Azure App Services Azure SQL Database Azure Functions
• Collaborate with development teams to architect and deploy cloud-native solutions.
• Implement Infrastructure-as-Code (IaC) using Terraform and/or CloudFormation.
• Troubleshoot cloud infrastructure application and connectivity issues.
• Design and maintain backup and disaster recovery solutions.

• Develop automations to improve operational efficiency and reduce manual effort.
• Review and enhance operational processes and procedures.
• Ensure smooth day-to-day operations and service delivery.
• Maintain accurate technical documentation operational procedures and reports.
• Support ad-hoc projects and initiatives as required.

• Bachelors Degree or Diploma in Computer Engineering Information Systems Computer Science or a related field.
• Minimum 5 years of experience in Windows Infrastructure Workplace Management or Wintel environments.
• Strong hands-on experience with Windows Server Active Directory PowerShell and Group Policy (GPO).
• Experience with enterprise workplace management tools such as HCL BigFix Microsoft SCCM/MECM Citrix VDI Nexthink or similar platforms.
• Solid knowledge of PC Imaging Patch Management Software Distribution and Endpoint Management.
• Experience designing and supporting AWS and/or Azure cloud infrastructure.
• Familiarity with Terraform CloudFormation CI/CD pipelines and Git.
• Scripting experience in PowerShell Python or Shell/Bash.
• Strong troubleshooting documentation and problem-solving skills.
• Excellent communication skills with the ability to work independently and manage stakeholders effectively.
• Relevant AWS or Azure certifications would be an added advantage.

Required Experience:

IC