Team Leader (Shang Palace)

At Shangri-La Singapore we are a heart-warming family. We share something powerful our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour as kin as family. We strive to be the preferred employer by providing great benefits tranquil and sincere working environment work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt the Shangri-La Hotel Singapore is a tranquil sophisticated urban retreat whether travelling for business or features 792 luxurious guestrooms and suites across three distinct wings which include unique family-themed rooms supported by a host of dedicated family-focused amenities.

We are looking for Team Leader (Shang Palace)to join our team!

• Supervise daily restaurant operations and ensure smooth service flow

• Lead the service team to deliver high-quality personalized guest experiences

• Greet and seat guests manage reservations and handle guest feedback professionally

• Ensure proper table settings menu presentation and adherence to service standards

• Coordinate closely with the culinary team to ensure accurate and timely food delivery

• Train and guide junior staff on Shang Palace service protocols and etiquette

• Maintain cleanliness orderliness and readiness of the restaurant before during and after service

• Assist in managing team schedules attendance and grooming standards

Requirement:

• 24 years of experience in Chinese fine dining or luxury hotel F&B operations