Senior System Engineer

At Oracle Cloud Infrastructure (OCI) we build the more intelligent future of cloud. OCI Sovereign Cloud is a team of smart motivated and diverse people that are focused on bringing the worlds most important work to OCI. We build and operate our government classified and sovereign cloud regions to be reliable and high-performance just like our public cloud. Our customers and their mission are the center of what we do. We strive to improve our knowledge of the challenges our customers face which we use to enhance our cloud capabilities and work together to deliver their mission.

You must be passionate about operations and the customer experience. You should be comfortable supporting distributed systems that interact with a variety of services. You should enjoy building effective organizations coaching and mentoring and representing your organization to senior leadership. You should value simplicity and scale work comfortably in a collaborative agile environment and be excited to learn.

The Oracle Cloud Infrastructure (OCI) team can provide you the opportunity to build and operate a suite of massive scale integrated cloud services in a broadly distributed multi-tenant cloud environment. OCI is committed to providing the best-in-cloud products that meet the needs of our customers who are tackling some of the worlds biggest challenges.

We offer unique opportunities for smart hands-on leaders with the expertise and passion to solve difficult problems in distributed highly available services and virtualized infrastructure. At every level our engineers have a significant technical and business impact designing and building innovative new systems to power our customers business critical applications.

• Install configure and maintain operating systems servers middleware cloud infrastructure applications and hardware to ensure reliable performance.
• Perform system administration tasks including backups capacity planning performance monitoring optimization auditing and provisioning.
• Use monitoring tools and dashboards to detect issues improve efficiency and maintain service performance.
• Manage identity and access controls including user permissions activity monitoring and access provisioning.
• Monitor and manage batch processes using schedulers ensuring job performance and SLA compliance.
• Apply regular patches and updates to address security vulnerabilities bugs and performance issues.
• Maintain system security across compute storage file systems and privileged accounts in line with compliance standards.
• Support incident management by troubleshooting issues handling escalations and assisting with corrective and preventive actions.
• Collaborate with internal teams and vendors to resolve system issues support integrations and ensure high availability.
• Monitor production environments through logs dashboards and ticket systems to proactively identify risks.
• Perform backup restore and disaster recovery activities and participate in recovery drills.
• Communicate technical information clearly to both technical and nontechnical stakeholders.
• Maintain accurate documentation for systems processes configurations and recovery plans.
• Support cloud operations through CI/CD pipelines patching upgrades automation and system optimization.

Qualifications

• This role is open only to Singapore Citizens as the scope of work involves government projects that require citizenship for clearance purposes.
• 8 years of experience in network administration systems architecture database management or related fields.
• Strong knowledge of operating systems including installation configuration maintenance and troubleshooting.
• Skilled in performance tuning to optimize system and application efficiency.
• Experience with systems integration and supporting technology projects.
• Ability to create and maintain clear technical documentation.
• Knowledge of cloud computing including deployment management and security.
• Proficient in scripting to automate tasks and improve system reliability.

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Career Level - IC3