Networking Managed Services Engineer (L3)

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The Cloud Engineer is responsible for the hands-on migration of on-premise virtual machines and infrastructure workloads to Microsoft Azure. This role supports migration execution validation troubleshooting and post-migration stabilization under the guidance of the Technical Lead.

In addition the role operates within a managed services environment ensuring operational stability by proactively monitoring troubleshooting and resolving incidents across infrastructure and cloud platforms.

Key Responsibilities

VM Migration Execution

Perform hands-on migration of virtual machines from on-premise environments to Azure using Azure Migrate and related tools.

Support migration activities including discovery assessment replication testing and cutover.

Execute migration strategies such as rehost (lift-and-shift) and assist with replatforming where required.

Conduct validation testing to ensure successful migration and workload functionality.

Support post-migration stabilization and performance tuning activities.

Troubleshoot migration-related issues across compute storage and networking layers.

Cloud & Infrastructure Operations

Provision configure and manage Azure Virtual Machines and related infrastructure components.

Support Windows and Linux server administration in both on-premise and cloud environments.

Assist in configuring hybrid networking components (VPN ExpressRoute DNS etc.).

Support backup disaster recovery and high availability configurations.

Technical Support & Incident Management

Resolve incidents and service requests within agreed SLA timelines under general supervision.

Monitor systems proactively and identify issues before service impact.

Investigate analyse and troubleshoot technical issues across infrastructure environments.

Maintain accurate and timely updates in ticketing systems with resolution details.

Escalate complex issues to senior engineers or Technical Leads where required.

Service Delivery & Process Compliance

Ensure adherence to ITIL processes including Incident Problem and Change Management.

Support change implementation and document all activities accordingly.

Contribute to continuous service improvement initiatives and operational efficiency.

Participate in disaster recovery testing and operational readiness activities.

Collaboration & Knowledge Sharing

Work closely with Technical Leads architects and cross-functional teams to support migration and operational activities.

Share knowledge and document solutions for common issues.

Support junior engineers where required and contribute to team knowledge base.

Required Skills & Qualification

35 years of experience in IT infrastructure implementation and support.

Hands-on experience with Azure infrastructure and migration projects.

Strong skills in:

- Azure administration (VMs storage networking)

- Azure Migrate

- Windows and Linux server administration

- Networking fundamentals (IP DNS VPN)

- PowerShell scripting (basic to intermediate)

Experience in VM provisioning troubleshooting and infrastructure operations.

Exposure to enterprise IT environments and migration projects.

Key Competencies

Strong problem-solving and troubleshooting skills.

Ability to work in fast-paced and high-pressure environments.

Good communication and stakeholder interaction skills.

Detail-oriented with strong documentation practices.

Customer-focused mindset with a commitment to service quality.

Qualifications & Certifications

Bachelors degree in IT Computer Science or related field (or equivalent experience).

Preferred certifications:

- Microsoft Certified: Azure Solution Architect (Expert)

- Microsoft Certified: Azure Administrator Associate

Other cloud or infrastructure certifications are advantageous.

Workplace type:

About NTT DATA
NTT DATA is a $30 billion business and technology services leader serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the worlds leading AI and digital infrastructure providers with

unmatched capabilities in enterprise-scale AI cloud security connectivity data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group which invests over $3 billion each

year in R&D.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age race colour gender sexual orientation religion nationality disability pregnancy marital status veteran status or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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