Network Engineer L1 (SS-FNW5)

As aNetwork Engineer L1 you will be responsible for the following :-

24/7 network operations and monitoring of network infrastructure and UPS systems

Incident handling and escalation

Incident tracking and reporting

Preventive maintenance support

Corrective maintenance support

Monthly preventive maintenance reporting

Network configuration support

Change support based on approved requirements

Monthly SLA reporting performance reporting incident reporting

Manage infrastructure includes:

Routers switches and firewalls

IPS / IDS / NAC systems

Load balancers

Wireless infrastructure

Media converters

Any other network devices

UPS systems

Key Deliverables

Fully managed 24/7 Network & UPS support

Incident resolution within agreed SLA

Preventive maintenance and monthly reporting

Security and compliance assurance

• Minimum Higher Nitec or Nitec with Module in IT and has fundamental knowledge in Network.
• Capable to understanding and implement procedures and instructions given in operations manual.

• A strong team player with the ability to collaborate and willingness to support others.
• Have strong communications skills and ability to resolve issues or inquiries effectively.
• Able to work rotational shifts:1st Shift (10:00 - 22:00 hours) & 2nd Shift (22:00 - 10:00 hours).
• Successful applicants for this position should be ready to work primarily atWoodlands Checkpoint.

• You will be trained to install monitor and troubleshoot network equipment.
• Shift Allowance
• Performance Bonus

Required Experience:

IC