Manager, Expert Insights, Enablement

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The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together AlphaSense and Tegus will accelerate growth innovation and content expansion with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6000 enterprise customers including a majority of the S&P 500. Founded in 2011 AlphaSense is headquartered in New York City with more than 2000 employees across the globe and offices in the U.S. U.K. Finland India Singapore Canada and Ireland. Come join us!

The COSE (Content Operations Strategy & Enablement) team is focused on building world-class systems strategies and partnerships that enable our Expert Research teams to deliver exceptional service at scale. We work across functions to optimize tools and processes ensuring seamless expert outreach and customer engagement as we grow.

The Manager COSE Enablement is the regional owner of Analyst enablement across APAC responsible for onboarding delivery program design stakeholder partnership and ongoing learning initiatives for Singapore-based Analyst teams. This role will serve as the primary onboarding facilitator and learning partner for Singapore-based Analysts during this critical growth period.

In addition to facilitating onboarding and providing real-time support during APAC business hours this role will identify regional learning needs drive continuous improvement initiatives and partner closely with local leadership to ensure Analyst readiness performance and long-term scalability. This position is designed to operate with a high degree of autonomybalancing strategic program ownership with day-to-day delivery. The Manager will establish the foundation for long-term enablement support in APAC and may serve as the basis for future team growth as regional hiring continues.

• New Hire Training & Onboarding

  • Lead and facilitate onboarding programs for Singapore-based Analysts including live training sessions hands-on activities and cohort management

  • Serve as the primary real-time coaching resource during APAC business hours ensuring new hires have immediate support during their critical onboarding window

  • Manage Analyst ramp progression and flag performance concerns to local leadership with recommended interventions

• Program Design & Continuous Improvement

  • Design build and iterate on onboarding curricula and enablement frameworks tailored to the needs of the APAC Analyst organization

  • Identify regional performance gaps and translate them into targeted learning solutions

  • Drive at least one strategic enablement initiative or onboarding improvement project per quarter

• Stakeholder Partnership & Regional Enablement Strategy

  • Partner with APAC leadership frontline managers and subject matter experts to align learning priorities with business needs

  • Collaborate with EMEA and US Enablement counterparts to ensure consistency of programs and knowledge transfer across regions

  • Influence onboarding and development strategy without direct authority building trust across functional teams

• Continued Learning & Development

  • Develop and deliver ongoing learning programs upskilling initiatives and role-specific development opportunities for tenured Analysts

  • Create scalable learning resources including playbooks guides refreshers and recordings

• Support Coverage & Operational Enablement

  • Own the APAC enablement support ticket queue resolving requests and escalations within agreed SLA windows

  • Ensure operational continuity during APAC business hours reducing dependency on US and EMEA-based resources

• 58 years of experience in learning & development sales enablement operations enablement training program management or a related field within a fast-paced environment

• Demonstrated success designing implementing and continuously improving onboarding or enablement programs

• Strong ability to influence leaders partner cross-functionally and drive alignment without direct authority

• Confident leading instructor-led training workshops coaching sessions and group learning experiences

• Able to identify business needs translate them into learning solutions and prioritize initiatives independently

• Comfortable managing multiple workstreams stakeholders and onboarding cohorts simultaneously

• Capable of establishing scalable enablement practices and potentially building out a regional enablement team as the organization grows

• Experience in B2B SaaS financial services or professional services environments

• Familiarity with sales methodologies account management frameworks or client and analyst lifecycle models

• Experience developing enablement materials including training decks guides playbooks and LMS content

• Comfort using data and feedback to iterate on programs and demonstrate enablement impact

• Prior experience supporting or leading enablement in a regional or multi-time-zone context

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports inspires and respects all individuals. All employees share in the responsibility for fulfilling AlphaSenses commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race color sex (including pregnancy) national origin age religion marital status sexual orientation gender identity gender expression military or veteran status disability or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense including recruitment hiring training advancement and termination.

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