HR Ops Specialist

Join UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone smart car and device that uses artificial intelligence.âThis is a critical time for the semiconductor industry and for UCT - as technology evolves we evolve with it. UCT is a diverse workplace where every talented employee is committed to continuous innovation challenging the status quo and exceeding customer expectations. If you are a person with a relentless drive to succeed a strong focus on quality with a passion for success join us today!

UCT is looking for a talented HR Ops Specialist to join us in Singapore!

Job Summary:

The HR Solutions Center (HRSC) Specialist serves as a key member of the HR Solutions Center team providing high-quality operational support across the employee lifecycle including onboarding employee inquiries HR transactions documentation compliance reporting and HR administration. This role acts as the primary point of contact for employees and managers ensuring accurate data management timely issue resolution adherence to company policies and local regulations and a seamless employee experience.

Key Responsibilities

• Serve as the primary point of contact for employees and managers responding to HR inquiries through People Assist (case management system) email and other support channels.
• Process employee lifecycle transactions including hiring onboarding transfers promotions reporting and organizational changes shift changes leaves of absence employment confirmations and terminations.
• Prepare and maintain employment documentation including employment letters certifications contract renewals personnel files and employee records.
• Manage and resolve HR cases in accordance with established service level agreements (SLAs) ensuring timely and accurate resolution.
• Maintain accurate employee data across HR systems including UKG Pro Time Software Sprout HR and other HR platforms.
• Support work permit employment pass visa and immigration-related processes including transactions within government portals such as Singapores Ministry of Manpower (MOM) system where applicable.
• Coordinate employee compliance requirements including mandatory training medical examinations and supporting documentation.
• Partner with HR Business Partners (HRBPs) Payroll Benefits Talent Acquisition and Centers of
• Excellence (COEs) to address employee inquiries and ensure seamless HR service delivery.
• Support compliance with local labor laws company policies internal controls and HR procedures across the region.
• Administer timekeeping attendance and workforce management processes using UKG Pro Time Software and related systems.
• Identify opportunities to improve processes enhance employee experience and drive operational excellence within the HR Solutions Center.

Other Duties:

• This job description outlines the primary responsibilities of the role and is not intended to be a comprehensive list of all duties. Responsibilities may evolve based on business needs and may be modified at any time with or without notice

Knowledge Skills and Abilities:

• Excellent customer service organizational and problem-solving skills.
• Strong attention to detail and organizational skills.
• Proficiency in MS Office suite particularly Excel and HRIS systems preferably UKG Pro & Times Soft.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong working knowledge of Ministry of Manpower (MOM) regulations processes and systems including work permits S Passes Employment Passes renewals compliance requirements and workforce administration.
• Ability to work independently and collaboratively in a global team environment.
• Fluent verbal and written English communication skill is required.
• Mandarin fluency is required for China-based roles and strongly preferred for roles supporting Mandarin-speaking employee populations.
• Additional multilingual capabilities relevant to the local market are highly preferred

Educational/Certification Requirement:

• Bachelors degree in human resources Business Administration or related field training and experience that demonstrates the ability to perform the duties of the position.

Experience Requirement:

• Minimum 2-3 years of experience in HR Operations Shared Services Human Resources Administration or a related HR support role.
• Experience supporting employees in a multinational or shared services environment.
• Experience with case management tools and HRIS platforms.

At Ultra Clean Technologyâwe do not just welcome diversity - we celebrate it!âUltra Clean Technology is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race color national or ethnic origin age religion disability sexual orientation gender gender identity and expression marital status and any other characteristic protected under laws and regulations.

Required Experience:

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