General Manager, Operations

Job Req Number: 115495
Time Type: Full Time

• Provide strategic and tactical leadership for one or more major contract logistics sites ensuring operational excellence safety compliance and maximum efficiency.
• Serve as the primary executive contact for key customer accounts at the site level driving continuous engagement SLA adherence and customer satisfaction.
• Lead the integration of modern warehouse technologies including automation robotics and advanced Warehouse Management Systems (WMS) to future-proof operations.
• Cultivate a high-performance culture by driving robust talent development succession planning and employee engagement initiatives across large workforces aligning with local manpower guidelines.
• Hold full P&L accountability for assigned facilities aggressively managing cost drivers resource allocation and revenue optimization to meet or exceed budgetary targets.
• Lead and present at Monthly and Quarterly Business Reviews (MBR/QBR) with key clients to discuss performance metrics value-creation initiatives and commercial alignment.
• Champion Continuous Improvement (CIP) and Lean Six Sigma methodologies to identify bottlenecks eliminate waste and drive productivity gains.
• Ensure absolute compliance with Singapores Workplace Safety and Health (WSH) regulations Ministry of Manpower (MOM) standards and corporate governance protocols.

DSV Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics we have been on an extraordinary journey of growth. Lets grow together as we continue to innovate digitalise and build on our achievements.

With close to 150000 colleagues in over 90 countries we work every day to offer solid services and meet our customers needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent fresh perspectives and ambitious individuals like you.

At DSV performance is in our DNA. We dont just work we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players accountability and action. We value inclusivity embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact be trusted by customers and grow your career in a forward-thinking company this is the place to be.

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