Associate Manager Broking

• ClientRelationshipManagement

  Workingaspartoftheteamyouareresponsibleforday-to-dayservicingtoaportfolio oflargecorporateandinternationalclientsandensuringtimelydeliveryofhigh-quality service

• ServiceDelivery

  • Ensuretimelyandaccurateprocessingofendorsementscertificatesinvoices and policy documents.

  • Monitorservicelevelsandclientsatisfactionresolvingissuesproactively.

  • UnderstandclientsbusinessandriskmanagementneedsandsupportTeam Lead to look for solutions including cross-selling across all products.

• StrategicSupport

  • Assistindevelopingclientstrategiesandproposals

  • Supportcross-sellinginitiativesandidentifyopportunitiesforexpandingservices

• Compliance&Documentation

  • Maintainclientdatafilesservicerecordsandmeetingminutesinaccordance with Willis Excellence Model standards

  • EnsureadherencetolocalregulatoryrequirementsandWTWsguidelinesand procedures

• Athoroughunderstandingandanexpertrealtimeuserforallrelevantdocumentation/ processing systems

• Developingandmaintaininggeneralknowledgeandexperienceofthe(re)insurancemarket as awholerecognise and explaintrends generalcarriercapabilities andcompetitiveness.

• Constantlykeepingabreastofinsuranceproductdevelopments

• Coordinate and collaborate with specialists consultants industry experts and other critical teammembersacrossWTWsegmentsandgeographiestobringthefullcapabilitiesofWTW to the client and ensure a streamlined client experience

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• Abilitytounderstandaclientorprospectsbusinesssituationsopportunitiesproblems and key issues

• HoldBCPPGIandComGI certification

• Abilitytoworkundertimepressuretoensurepromptservicedelivery

• Prepareclientandprospectpresentations

• Independentandself-motivatedindividualwhoconsistentlystrivetodeliverthebestforWTW s clients

• Mayholdregulatorylicensespermissionsandtechnicalorotherrequirements

  applicableunderlocallegislation

• Intheabsenceofsuchwillbeawareofandadheretorelevantregulations

Equal Opportunity Employer