Associate, Funds Operations
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Job Summary
Associate Funds Operations
Full-time unlimited
Ready to make a real impact in the financial industry At Deutsche Börse Group well empower you to grow your career in a supportive and inclusive environment. With our unique business model driven by 15000 colleagues around the globe we actively shape the future of financial markets. Join our One Global Team!
Division/section
Post Trading Clearstream Fund Services Customer Operations Singapore
Field of activity
Operational activities
Process Trade & Transfer orders from customers
Perform document completion for trades & transfers along with verification
Process incoming trades related cash and incoming transfer requests
Trace pending transactions and settle transactions on receipt of contract note
Process corporate action shares and cash events promptly and accurately
Be risk aware and take all steps necessary to minimise errors including fully complying with existing procedures and staying aware of procedure change
Assist in documenting team procedures and in project works when required
Customer Service
Investigate monitor record and resolve simple queries/issues raised by the client via phone calls and emails
Provide the highest standard of service in all dealings with the client
Undertake reviews of clients activity utilisation of products to suggest changes/improvements and identify development and training requirements
Qualifications/required skills
- Years of Experience: 1 to 3 years
- Education Qualifications: Diploma university degree and/or a comparable qualification
- Team leader or managerial experience leadership coaching and mentoring skills are an advantage
- Banking experience and/or knowledge of investment funds industry is an advantage
- Pro-active attitude with strong problem-solving skills accuracy and ability to work independently and as part of a team in an international environment
- Ability to multi-task and work under pressure to meet tight deadlines
- Customer oriented with excellent telephone communication and negotiation skills
- Working on early shift to support Australian market may be required
Location: Singapore
Deutsche Börse Group embraces an international climate whereby diversity is universal. This is evident across the board be it through our diverse workforce routine responsibilities or other areas of activities and scope of application. We are looking for employees who enjoy working in a dynamic and flexible environment and are willing to put forward innovative ideas for the company. An open mindset a proactive approach and self-motivation are prerequisites.
We offer our employees an attractive remuneration package. Benefits include a high level of trust and autonomy in modern centrally located workplaces where corporate culture and values are exercised regularly.
We value diversity and therefore welcome all applications - regardless of gender nationality ethnic and social origin religion/belief disability age sexual orientation and identity.
Have we piqued your interest Then we encourage you to apply now!
Do you have questions about the application process or this position
Please contact us at or by phone look forward to getting to know you!
Deutsche Börse Group Human Resources
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IC
About Company
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