Associate Director, Project Management

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The Associate Director Project Management is a senior leadership role responsible for end-to-end delivery of the IT Transformation Project a large-scale multi-year transformation initiative within Singtel IT.

This role will lead the overall program strategy governance execution and stakeholder alignment across business and technology domains. The incumbent is accountable for delivering the program within approved scope budget timeline and quality standards while managing enterprise-wide risks and driving sustainable transformation outcomes.

The role requires strong executive presence deep program governance expertise and the ability to lead cross-functional teams in a complex highly interdependent environment.

Make an Impact by:

Program Leadership & Strategy

• Define and drive the overall IT Transformation program roadmap aligned to business and IT strategy.
• Establish clear milestones delivery phases and measurable outcomes.
• Ensure alignment across technology business operations finance and external partners.

Governance Risk & Control

• Establish robust program governance structure reporting cadence and decision forums.
• Manage program financials including budgeting forecasting and cost controls.
• Proactively identify assess and mitigate program risks and interdependencies.
• Ensure compliance with Singtel IT standards regulatory and audit requirements.

Delivery Oversight & Execution

• Lead multiple workstreams and delivery leads across internal and vendor teams.
• Ensure integration across systems platforms and business processes.
• Drive disciplined execution through structured planning and milestone tracking.
• Remove roadblocks and resolve cross-functional conflicts.

Stakeholder & Executive Management

• Serve as the primary escalation point for senior executives and steering committees.
• Build strong partnerships with business leaders and IT domain heads.
• Communicate program progress risks and trade-offs clearly and transparently.

Change & Transformation Leadership

• Drive organisational readiness and adoption of new systems/processes.
• Collaborate with change management teams to ensure effective communication and training.
• Foster a culture of accountability agility and continuous improvement.

Skills for Success:

• Bachelors degree in Information Technology Engineering Business or related discipline.
• 1215 years of experience in large-scale IT program delivery.
• Proven track record managing enterprise transformation programs (> multi-million budget multi-year).
• Experience leading cross-functional and geographically distributed teams.
• Strong experience in stakeholder management at senior executive level.
• Deep expertise in program governance frameworks and delivery methodologies (e.g. Waterfall Agile Hybrid).
• Strong financial acumen (budget management business case tracking benefits realisation).
• Strong risk management and dependency management capabilities.
• Excellent communication and executive presentation skills.
• Strong negotiation influencing and conflict resolution skills.
• Ability to operate effectively in high-pressure ambiguous environments.

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