AI Product Enablement and Operations Intern

Be a Part of Something BIG!

We are looking for an AI Product Enablement and Operations Intern to support external-facing AI enablement and operations for Singtels and Singtels partners AI solutions. The role may have light touchpoints with internal AI adoption activities but its primary focus is external users partners and training communities.

The role has two core components. First operations: managing the day-to-day operations of AI-related platforms including Central and partner collaboration platforms so end users can access the right information receive support share feedback and use AI products smoothly.

Second enabling trainings: curating external AI training programs organising trainings and community events and working with partners and the AI Academy on training content learning journeys speaker coordination and practical enablement materials.

The ideal candidate is a strong communicator with a deep interest in AI and the ability to build AI prototypes demos workflows or automation using modern AI tools. The role requires someone who can combine platform operations training enablement partner coordination community execution and practical AI-building credibility.

Make an Impact by:

• Manage day-to-day operations of AI-related platforms including Central and partner collaboration platforms to ensure external end users can access AI products training materials FAQs onboarding guidance support channels and updates smoothly.
• Monitor platform usage common user questions access issues content gaps operational blockers feedback themes and escalation items then coordinate follow-through with Product Engineering partners and support teams.
• Maintain platform content and collaboration workspaces by publishing and updating training assets product guides announcements onboarding materials partner documents event materials and user-support resources.
• Curate external AI training programs based on AI product capabilities partner roadmaps user maturity adoption goals and feedback from external user groups.
• Organise external trainings and community events including training calendars registrations speaker and trainer coordination event logistics participant communications materials preparation feedback collection and post-event reporting.
• Work with global AI partners and the AI Academy on training design learning journeys partner-led enablement sessions trainer preparation content review and practical use-case examples.
• Translate partner and product capabilities into clear training guides demo scripts workshop materials FAQs playbooks community content and stakeholder-ready narratives for external audiences.
• Build lightweight AI prototypes workflow automations demos or proof-of-concepts that make trainings more practical and help end users understand how AI products apply to real business problems.
• Track training participation community-event engagement external user adoption signals product usage support issues feedback themes and value-realisation indicators to support continuous improvement.
• Prepare operational updates training calendars partner coordination notes adoption dashboards feedback summaries and leadership-ready reports on external AI enablement and platform operations.

Skills for Success:

• Pursuing a Bachelors or Masters degree in Computer Science Engineering Information Systems Business Product Management Communications Learning Design Entrepreneurship or a related field.
• Experience coordinating external trainings community events user-support workflows collaboration platforms partner enablement or product operations.
• Experience building AI prototypes demos automation workflows training materials or AI-enabled tools.
• Strong understanding of AI/GenAI concepts practical AI use cases and the role of AI tools in enterprise and external-user workflows.
• Operational ability to manage AI-related platform workflows including content updates access coordination issue logs user feedback support resources and platform hygiene.
• Ability to curate AI training programs community-event agendas workshop materials demo scripts FAQs playbooks and adoption content for external audiences.
• Ability to work with partners and the AI Academy on training design learning journeys trainer coordination content review and practical use-case development.
• Hands-on ability to build AI prototypes demos workflow automations or simple applications using modern AI tools and AI-assisted development approaches.
• Strong communication skills with the ability to explain AI concepts clearly to external users partners trainers engineers business stakeholders and leaders.
• Structured organised and detail-oriented with strong follow-through across platform operations training schedules community events partner actions trackers and documentation.
• User-focused mindset with the ability to identify adoption friction ask good questions synthesise feedback and turn loose inputs into clear operational or training actions.
• Comfortable working in ambiguity with a proactive learning-oriented and experimentation-driven mindset.
• Knowledge of external AI enablement programs platform operations Central or collaboration-platform workflows training curation community-event execution user-support operations responsible AI considerations adoption measurement and partner-solution operating models.

Good to have

• Coursework projects or certifications in AI GenAI product management business analytics learning design communications community management digital adoption or technology entrepreneurship.
• Experience with AI Academy-style learning programs partner-led training external communities platform operations public demos hackathons open-source work or AI community involvement.
• Familiarity with Central partner collaboration platforms learning/content platforms community tools analytics dashboards and tools such as Codex Claude Code Cursor GitHub Figma Perplexity ChatGPT Microsoft Copilot or LangChain/LangGraph-style frameworks.
• Experience presenting demos writing technical or product content facilitating workshops managing communities coordinating partner programs or supporting external users.
• Exposure to AI Academy-style programs change management GTM thinking partner management AI governance external community enablement learning operations or value realisation for AI products.

Are you ready to say hello to BIG Possibilities

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!