Executive Junior Support Engineer – Monitoring O&M Engineer

The Position:
This role is ideal for a recent graduate or junior professional with a strong interest in IT operations (DevOps/AIOps) and monitoring. The successful candidate will assist in the deployment and maintenance of system and infrastructure monitoring solutions ensuring optimal performance and seamless integration with enterprise business suites like SAP

The Responsibilities of the Role:
Assist in the implementation configuration and production deployment of monitoring solutions for systems applications and infrastructure.
Manage the daily operations and maintenance of monitoring tools (such as Splunk and Prometheus) including the configuration of alert rules and optimization of metrics.
Collaborate with the team to integrate monitoring collect logs and track performance metrics for enterprise-level business suites (e.g. SAP).
Draft and maintain technical documentation Standard Operating Procedures (SOPs) and deployment manuals related to IT operations and monitoring.

The Requirement for the Role:
Must Have:
Bachelors degree in Computer Science Software Engineering Information Technology or a related technical field.
Minimum 1 year of relevant experience.
Basic knowledge of operating systems (Linux / Windows) and networking fundamentals (TCP/IP HTTP etc.).
Familiarity with at least one scripting language (e.g. Python Shell Bash) with basic code reading and writing capabilities.
Strong logical analysis skills a high sense of responsibility and excellent team communication and collaboration abilities.
Strong learning ability and a keen interest in DevOps/AIOps to quickly master new tools.
Fluent in Chinese & English (Listening Speaking Reading & Writing) for daily communication and documentation.

Nice to have:
Prior exposure or experience with Splunk (or similar ELK/log analysis tools) for log retrieval and Dashboard creation.
Basic understanding of SAP system infrastructure and modules.

The Package:

• Attractive Salary (RM 5000 to RM 6000).
• Performance related bonus for confirmed staff.
• Annual Leave 15 days.
• Medical Leave 14 days.
• Medical and hospitalization coverage.