Service Standards Jobs in Saudi Arabia

We invite you to join the world of luxury hospitality at Makkah Clock Royal Tower A Fairmont Hotel as our new Reservations Agent.Key Responsibilities: Handle all reservation enquiries via phone email and online channels with professionalism and luxuryaligned serviceConvert enquiries into confirmed b...

DescriptionJOB SUMMARYThe position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-ter...

DescriptionJOB SUMMARYThe position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-ter...

DescriptionJOB SUMMARYResponsible for executing the propertys corporate sales strategy and achieving revenue goals. Assists in leading all day-to-day activities related to corporate sales with a focus on building long-term value-based customer relationships that enable achievement of sales objective...

DescriptionJOB SUMMARYThe position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term value-bas...

Black & Grey HR is partnering with a well-established retail group in Saudi Arabia to hire a Store Manager for their supermarket division. The ideal candidate will be responsible for managing day-to-day store operations maximizing store profitability ensuring high levels of customer satisfaction and...

Job Summary:We are seeking an experienced and dedicated Customer Service Manager & Hospital Delegate to lead our customer service team and enhance the patient journey at Cigna Saudi Arabia. The ideal candidate will be responsible for overseeing customer service operations managing relationships with...

Your Profile:Demonstrated success in leading teams progressive management experience.Global Customer experience and leading within a unionized environment would be an added benefit.Strategic thinker and Strong Analytical skills.Effective communication skills / interpersonal understanding.Ability to...

We are hiring for an Assistant Chief Concierge to support the leadership and daily operations of the Concierge department at Faena The Red Sea. This role is instrumental in delivering an intuitive personalized and Forbes-level guest journey acting as a key liaison between guests and the resort. The...

Manage daily operations of all resort beverage venues ensuring excellence in service presentation and product quality.Develop and maintain unique luxury beverage menus focused on premium non-alcoholic cocktails wellness elixirs teas coffees and artisanal beverages.Ensure seamless coordination with C...

Reporting to the Cluster Director of Food & Beverage the Food & Beverage Manager is responsible for the smooth running and financial success of the F&B Outlets operations whilst at the same time ensuring the highest level of standard and service provided to the guests. He/she also takes responsibili...

The Bars Manager is responsible for leading and overseeing the beverages operation of all F&B venues across the resort. This role requires creativity innovation and a deep understanding of beverages creation. The ideal candidate will craft sophisticated beverage experiences that align with Fairmont...

Reporting to the Cluster Director of Food & Beverage the Food & Beverage Manager is responsible for the smooth running and financial success of the F&B Outlets operations whilst at the same time ensuring the highest level of standard and service provided to the guests. He/she also takes responsibili...

Supervise daily operations of the outlet ensuring smooth service monitoring standards food quality and guest satisfaction while maintaining compliance with health safety and sanitation regulations.Conduct regular inspections to maintain a clean safe and organized environment and understand and expla...

Greet and welcome guests in a warm and professional manner.Perform check-in and check-out procedures efficiently.Handle guest requests inquiries and complaints promptly.Provide accurate information about hotel services amenities and local attractions.Coordinate with other departments to ensure seaml...

Summary of Responsibilities: Reporting to the Outlet Manager responsibilities and essential job functions include but are not limited to the following:  Demonstrates Fairmonts Service Plus Standards in all interactionsTo report on duty punctually in full uniform according to appearance and grooming...

Foreground is partnering with a leading international bank to identify a seasoned Operations Manager for its Head Office in Jeddah. This critical leadership role will oversee the full spectrum of banking operations within the Saudi market ensuring seamless process execution compliance with SAMA regu...

The Executive Sous Chef will lead and oversee daily culinary operations across all outlets ensuring the highest standards of food quality presentation and guest satisfaction. This role will support the Executive Chef in managing all aspects of the kitchen and stewarding departments driving operation...

The Quality Specialist is responsible for monitoring and maintaining product and service quality standards to enhance customer satisfaction and ensure compliance with regulatory and company standards. This role involves supporting the commercial teams by identifying improvement areas implementing qu...

Supervising the daily operations of the Butler Services and ensure smooth operation to achieve maximum guest satisfaction and maintaining set customer service standards.Responsible for managing the shift and ensuring the Butler related services are provided to guests in accordance to set service sta...