SPAMassage Therapist
Riyadh - Saudi Arabia
Job Summary
Professional and experienced Massage Therapist to join the Spa & Wellness team of a leading 5-star luxury hotel in Saudi Arabia.
The Massage Therapist will be responsible for delivering high-quality massage and body treatments while providing exceptional personalized guest service. The successful candidate should have strong knowledge of massage techniques spa treatments guest safety hygiene standards and massage contraindications.
The role requires a professional and service-oriented individual who can create a comfortable safe and relaxing environment for guests while maintaining the high standards expected within a luxury hotel and spa.
Key Responsibilities
- Provide professional massage services using appropriate techniques products and massage tools.
- Perform body treatments such as body scrubs wraps hydrotherapy and other treatments according to training and spa standards.
- Consult with guests before treatments to understand their needs preferences and expectations.
- Assess guest needs and identify relevant massage contraindications including allergies pregnancy high blood pressure and other conditions requiring treatment modification.
- Confirm the guests name treatment and preferences before beginning the service.
- Regularly check with guests throughout the treatment to ensure comfort safety temperature positioning and appropriate massage pressure.
- Prepare and arrange treatment rooms workstations equipment products towels and drapes before each appointment.
- Monitor and maintain the daily treatment schedule and ensure services are completed within the allocated time.
- Check appointment schedules regularly for updates and changes.
- Welcome and professionally escort guests to and from treatment rooms changing areas relaxation areas or their next appointment.
- Offer appropriate spa amenities such as water juice or other available refreshments.
- Maintain high standards of cleanliness hygiene sanitation and disinfection throughout the treatment area.
- Clean maintain and properly sanitize massage tools and equipment.
- Dispose of used linens and waste correctly and ensure necessary supplies are available.
- Check equipment for proper functioning and report defects damage or safety concerns to management.
- Maintain up-to-date knowledge of massage techniques spa treatments industry trends and current practices.
- Maintain knowledge of spa operating procedures treatment menus services facilities promotions and products.
- Recommend and promote appropriate spa treatments and retail products according to guest needs.
- Develop positive relationships with guests and contribute to maintaining a strong client base.
- Maintain guest treatment records history and preferences where required.
- Deliver a warm professional and personalized guest experience consistent with 5-star service standards.
- Listen and respond positively to guest questions concerns and requests.
- Maintain strict guest privacy and confidentiality.
- Handle inappropriate guest behavior professionally in accordance with hotel procedures and immediately inform the supervisor/manager when required.
- Follow all hotel and spa policies procedures health and safety requirements and security standards.
- Report accidents injuries and unsafe working conditions immediately to the supervisor/manager.
- Maintain a clean hygienic professional uniform and personal appearance.
- Work cooperatively with other spa and hotel team members.
- Perform other reasonable duties assigned by the supervisor or management.
Qualifications :
- 4 to 5 year of relevant professional massage/spa experience.
- Experience in a 5-star hotel luxury spa resort or wellness center is highly preferred.
- Technical trade or vocational qualification in Massage Therapy Spa Therapy or a related field is preferred.
- Strong knowledge of professional massage techniques and body treatments.
- Good understanding of massage contraindications and guest safety.
- Knowledge of hygiene sanitation sterilization and spa safety procedures.
- Strong customer-service and interpersonal skills.
- Good English communication skills.
- Professional appearance positive attitude integrity dependability and adaptability.
- Ability to work effectively under pressure and manage treatment schedules.
- Ability to stand sit or walk for extended periods and perform the physical requirements of the role.
- Relevant massage/spa certification or license where applicable.
Core Skills
Massage Therapy Guest Service Spa Treatments Customer Care Massage Contraindications Hygiene & Sanitation Safety Communication Teamwork Time Management Spa Product Knowledge Upselling
Must be immediate joiner.
Should have transferable Iqama.
Additional Information :
- Competitive salary package
- Professional and supportive work environment
- Opportunities for growth within a reputed international brand
Remote Work :
No
Employment Type :
Full-time
About Company
Jobs for Humanity paves the way to a fairer future for all by connecting historically underrepresented talent to welcoming employers. Through the combination of cutting-edge recruiting technology and expert D&I consultation, Jobs for Humanity makes inclusive hiring seamless, scalable, ... View more