Service Parts Advisor

Support service and parts operations by ensuring the timely availability and accurate supply of spare parts. Deliver a high-quality customer experience through efficient parts handling inventory control and coordination with service teams.

• Greet customers (internal & external) and identify parts requirements accurately
• Recommend appropriate parts based on customer or technician needs
• Ensure a high level of customer service and satisfaction at all times
• Handle inquiries quotations and parts availability checks

• Monitor stock levels and ensure optimal inventory availability
• Identify parts requiring replenishment and initiate reorders
• Track lost sales and report gaps for inventory improvement
• Maintain accurate records of parts movement and stock

• Process parts orders (local and international) as per company procedures
• Handle special orders including prepayments where required
• Coordinate closely with Service Advisors and Technicians for parts requirements
• Track parts status and ensure timely delivery

• Use DMS/CRM systems to search part numbers and manage transactions
• Ensure accurate documentation of all parts transactions
• Monitor bin locations and maintain proper storage standards
• Manage warranty or returned parts as per policy

• Diploma or Bachelors in Automotive Business or related field
• 3-7 years of experience in automotive parts or aftersales operations
• Strong understanding of automotive parts and systems
• Experience using ERP/DMS systems

• Strong customer service and communication skills
• High attention to detail and organization
• Ability to work in a fast-paced environment
• Problem-solving and analytical thinking
• Team collaboration and coordination skills

Compensation & Benefits: Lucid offers a comprehensive and competitivebenefits packageincluding medical dental and vision insurance; life and disability coverage; paid time off; paid holidays; and a401(k) retirementplan. Eligible employees may alsoparticipatein Lucids equity program and/or a discretionary annual cash incentive program. Incentive and equity awards if applicable aredeterminedbased on individual performance role scope market considerations and overall company resultsin accordance withthe terms of the applicable plans.

Equal Opportunity: At Lucid we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race color national or ethnic origin age religion disability sexual orientation gender gender identity or expression marital status or any other characteristic protected by applicable state or federal laws and regulations.

Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need anyaccommodation toparticipatein the application process please contact us atTA-Operations <@> . This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment all applications must be submitted through the Lucid Motors Careers website.

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To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.