Room Attendant

We are looking for a Room Attendant to join our team at The Hoxton Downtown LA. The role is based within the property and reports directly to the Executive Housekeeper. 

What youll do. 

• Provide the highest level of customer care and to provide a friendly helpful and responsive level of service for our guests 
• Be responsible for the cleaning and servicing of guest rooms we want our guests to see a sparkling room the moment they walk in 
• Ensure the highest levels of cleanliness throughout the hotel  
• Ensure that the roomsadhere to all brand standards and quality audit standards 
• Follow departmental policies procedures and service standards 
• Attend all training sessions required 
• Report necessary maintenance items 
• Ensure that all Health and Safety standards are adhered to and any breaches in standards are reported to the Executive Housekeeper 
• Always maintain a positive and friendly attitude even when working to find solutions to challenges 
• Undertake any other reasonable requests from management 

Whats in it for you 

• Become part of a team thats very passionate about creating great hospitality experiences.  
• Competitive salary.  
• 19 days of paid time off and holidays plus a comprehensive insurance benefits package.  
• Food on us during your shift.  
• Enjoy a free night at The Hoxton when you first start with us.  
• Training to get you settled into your role with ongoing development that helps you think make and thrive to set you up for success at work.   
• An annual diversity and inclusion calendar of events creating opportunities for you to learn celebrate and make a positive impact.  
• Regular team get togethers from our High Fives to our (pretty special!) team parties we know how to have a good time!  
• The chance to challenge the norm and work in an environment that is both creative and rewarding.  
• Join an innovative fast-growing international group that is shaking things up on the hospitality scene.  
• Excellent discounts across The Hoxton and the global Ennismore family.  

Qualifications :

What were looking for 

• Previous housekeeping experience 
• Excellent communication and organizational skills 
• Strong interpersonal and problem-solving abilities 
• You have the ability to lift pull and push a moderate weight. 
• You are highly responsible & reliable 
• You like detail 
• You are able to work well under pressure in a fast-paced environment 
• You are able to focus attention on guest needs always remaining calm and courteous 
• Individuals. Youre looking for a place where you can be you; no clones in suits here 
• Passion for hospitality whether thats a drink a meal an event or a bed for the night 
• Youre all about having a positive impact on the people you interact with leaving them with a memorable experience 
• Youre not precious. We leave our egos at the door and help get things done 
• Youre up for doing things differently and trying (almost) everything once 
• If we got stuck in an elevator together wed have a good time and share a few laughs 
• You want to be part of a team that works hard supports each other and has fun along the way 

Additional Information :

• Understanding of Ultra-Luxury guest expectations and brand alignment.
• experience in project coordination scheduling and document control during pre-Opening stages.
• Experience in pre-Opening is a must.
• A proactive anticipatory approach with a strong sense of ownership and accountability.
• Impeccable grooming and personal presentation aligned with Luxury standards.

Remote Work :

No

Employment Type :

Full-time