Receptionist and Office Services co-ordinator

Mercer

The Receptionist and Office Services role is a vital position within an organization serving as the first point of contact for clients visitors and employees. This role involves a combination of administrative tasks customer service and office management duties to ensure the smooth operation of the office

We will count on you to:

• Front Desk Management

• Greet and welcome visitors and clients in a professional and friendly manner
• Receiving calls and transferring to the correct consultant/person
• Updating contact list and emailing vcards to colleagues
• Informing employees through email of any messages left for them by their callers
• Manage the reception area ensuring it is tidy and presentable
• Provide information and assistance to clients and visitors regarding services and office policies.
• Address inquiries and resolve issues promptly and professionally.

• Couriers Management

• Arranging company courier/mails
• Tracking of inbound and outgoing courier /mails

• Office facilities

• Ordering business cards for the team
• Managing conference room bookings
• Managing the office facilities with the vendors
• Process office invoices for payment
• Maintaining and ordering supplies coffee water marketing materials stationeries (filing room supplies letter heads envelops) in coordination with office boy
• Provide backup AA support within LOBs
• Coordinate office maintenance and repairs with service providers.

• Admin duties for Support function

• Flights hotels cars and restaurant bookings
• Printing and binding of documents for clients
• Work closely with other departments to ensure effective communication and support.
• Assist team members with various projects and tasks as needed.

Why join our team:

• We help you be your best through professional development opportunities interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues clients and communities.
• Our scale enables us to provide a range of career opportunities as well as benefits and rewards to enhance your wellbeing.

Mercer a business of Marsh McLennan (NYSE: MMC) is a global leader in helping clients realize their investment objectives shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk strategy and people advising clients in 130 countries across four businesses: Marsh Guy Carpenter Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90000 colleagues Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information visit mercer or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background disability ethnic origin family duties nationality parental status personal or social status political affiliation race religion and beliefs sex/gender skin color or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work which includes the flexibility of working remotely and the collaboration connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Officebased teams will identify at least one anchor day per week on which their full team will be together in person.