Pre Sales Consultant (HealthCare IT PACS RIS VNA)

Pre Sales Consultant (HealthCare IT / PACS / RIS / VNA)

Purpose of the Role :

Drive technical and clinical credibility throughout the sales cycle for PACS/RIS and related imaging IT solutions partnering with the commercial team to convert opportunities and support the companys regional expansion goals.

Location: Riyadh or Dubai

Key Responsibilities :

Partner with Sales Managers to Analyze opportunities understand customer clinical and IT workflows and shape winning solution design strategies.

Deliver compelling product technical presentations to customer technical team and KOLs.

Own end-to-end responses to RFI/RFPs including solution strategy win-theme definition and technical governance of proposal quality

Build and sustain trusted relationships with clinical and IT stakeholders across the customer lifecycle from first engagement through post-sale acting as a consistent credible technical point of contact rather than a one-time deal resource.

Run structured discovery sessions and workshops with customers to surface clinical and operational pain points and translate them into tailored value propositions aligning with commercial team and relevant company stakeholders.

Support tender responses pricing configurations and business case development with relevant company stakeholders.

Represent the company at trade shows congresses and customer workshops building the companys presence and network within the regional clinical/IT community

Collaborate with implementation/services teams to ensure smooth handover post-sale staying engaged with key accounts to protect the relationship and support renewal/expansion conversations.

Maintain up-to-date knowledge of PACS/RIS market trends regulatory requirements and competitor offerings

Support commercial team on high-stakes negotiations by providing technical risk assessment and defensible solution justification.

Solution Design & Technical Problem-Solving :

Design PACS/RIS solution configurations tailored to customer infrastructure workload volume and clinical requirements (on-premise hybrid or cloud/VNA deployments).

Own and lead the design of enterprise-grade multi-site PACS/RIS architectures setting the technical direction for complex and strategic deals.

Translate customer requirements into practical standards-based technical proposals including indicative sizing and integration approach.

Define reference architectures and design standards for the region ensuring consistency scalability and compliance across proposals.

Map integration points across the hospital IT ecosystem (EHR/EMR HIS modalities third-party viewers) using HL7/FHIR DICOM and IHE integration profiles.

Identify technical risks workflow gaps and interoperability constraints during discovery and propose workable solutions or escalate to solution architecture/engineering as needed.

Apply structured problem-solving to diagnose customer pain points and balance clinical needs technical feasibility and commercial constraints in proposed solutions.

Produce clear technical documentation (architecture diagrams configuration notes) to support proposals and tenders.

Required Skills & Experience:

6 years experience in PACS/RIS healthcare imaging IT or related clinical software (VNA AI imaging tools EHR integration).

Strong understanding of radiology workflows DICOM HL7/FHIR and IHE interoperability standards.

Proven presales technical sales support or clinical applications background.

Demonstrated ability to build and maintain trusted relationships with clinical and IT stakeholders including at department-head level.

Excellent presentation demo and stakeholder communication skills across clinical and technical audiences.

Solid analytical and problem-solving skills comfortable working through technical/integration questions independently.

Ability to manage multiple opportunities across a region with a consultative customer-first approach complying with company goals.

Fluency in English and willingness to travel if needed .

Bachelors degree in Radiography Biomedical Engineering Health IT or Computer Science (or equivalent experience)